Nordic Travel Advisor (Swedish) | Training + Benefits

Concentrix; Umeå kommun; In loco; SEK 105.000 - 155.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discount on SAS fares

Private healthcare

Paid training program

International environment

Mentoring

Modern Warsaw office

Descrizione del lavoro

Concentrix in Warsaw is seeking a Travel Advisor to support SAS Airlines’ premium customers. The role handles inquiries, ticket purchases, and travel difficulties with a focus on accuracy and empathy.

The position requires Swedish (C1) and English (B2) skills, a collaborative spirit, and strong organizational abilities. Training is provided in a modern Warsaw office within an international environment.

Competenze

• Fluent in Swedish (C1) and English (B2) for written and spoken communication.
• Strong customer-service mindset with a collaborative attitude.
• Highly organized with attention to detail, able to work from Warsaw office.

Mansioni

• Be the first point of contact for premium travel inquiries.
• Assist customers in purchasing airline tickets and handling payments.
• Support customers with travel difficulties via calls and chat.
• Foster lasting relationships to build trust and loyalty.

Conoscenze

Swedish (C1) and English (B2)

Customer service

Communication

Active listening

Descrizione del lavoro

Concentrix in Warsaw is seeking a Travel Advisor to support SAS Airlines’ premium customers. The role handles inquiries, ticket purchases, and travel difficulties with a focus on accuracy and empathy.

The position requires Swedish (C1) and English (B2) skills, a collaborative spirit, and strong organizational abilities. Training is provided in a modern Warsaw office within an international environment.