Luxury Front Desk Ambassador - Elevate Guest Experiences

Hotel At Six AB; Stockholms kommun; On-site; SEK 334,800 - 446,400; Full time

Benefits offered by this job

Four complimentary hotel nights per year

Employee room rates

Discounts on food and beverages

Opportunities for professional growth

Job summary

Hotel At Six AB seeks a Front Office Ambassador in Stockholm to enhance guest experiences through exceptional service and personal connections. You will serve as the main point of contact for guests, ensuring smooth operations and memorable moments during their stay.

The ideal candidate has at least one year of experience in Front Office or Reservations within the luxury hospitality sector, speaks fluent Swedish and English, and possesses strong problem-solving skills.

Benefits include complimentary hotel stays, discounted rates, and a supportive workplace.

Qualifications

• At least 1 year of experience in Front Office or Reservations.
• Experience in luxury or premium hospitality.
• Flexible mindset and availability for varied shifts.

Responsibilities

• Welcome guests and manage requests for a personalized experience.
• Resolve challenges and anticipate guest needs.
• Support daily Front Office activities.

Skills

Fluency in Swedish

Fluency in English

Problem-solving

Strong social skills

Tools

PMS system knowledge (Opera, Fidelio, Mews)

Job description

Hotel At Six AB seeks a Front Office Ambassador in Stockholm to enhance guest experiences through exceptional service and personal connections. You will serve as the main point of contact for guests, ensuring smooth operations and memorable moments during their stay.

The ideal candidate has at least one year of experience in Front Office or Reservations within the luxury hospitality sector, speaks fluent Swedish and English, and possesses strong problem-solving skills.

Benefits include complimentary hotel stays, discounted rates, and a supportive workplace.