Luxury Front Office Concierge: Elevate Guest Experience

Hotel At Six AB; Stockholms kommun; On-site; SEK 279,000 - 390,600; Full time

Benefits offered by this job

Four complimentary hotel nights per year

Employee and Friends & Family room rates

Discounts on hotel stays, food and beverages

Opportunities for professional and personal growth

Job summary

Hotel At Six AB is seeking a Front Office Ambassador to join their team in Stockholm. This role is essential in delivering exceptional service and creating memorable experiences for guests. You'll manage inquiries, coordinate with various departments, and support daily hotel operations, ensuring each guest feels welcomed and valued.

The ideal candidate will possess at least 1 year of experience in Front Office or Reservations, fluency in Swedish and English, and knowledge of Mews PMS System. Join us and contribute to redefining luxury in hospitality.

Qualifications

• At least 1 year of experience within Front Office or Reservations.
• Experience in luxury or premium hospitality segment.
• Fluency in Swedish and English required.

Responsibilities

• Welcome guests, manage requests and provide personalised experiences.
• Resolve challenges and anticipate guest needs.
• Coordinate communications between guests and hotel departments.
• Support daily Front Office activities including check‑in and check-out.

Skills

Hospitality Passion

Calm under Pressure

Strong Social Skills

Proactive and Solution-Oriented

Tools

Mews PMS System

Job description

Hotel At Six AB is seeking a Front Office Ambassador to join their team in Stockholm. This role is essential in delivering exceptional service and creating memorable experiences for guests. You'll manage inquiries, coordinate with various departments, and support daily hotel operations, ensuring each guest feels welcomed and valued.

The ideal candidate will possess at least 1 year of experience in Front Office or Reservations, fluency in Swedish and English, and knowledge of Mews PMS System. Join us and contribute to redefining luxury in hospitality.