IT System & Support Specialist

PUMA SE; Helsingborgs kommun; On-site; SEK 420,000 - 540,000; Full time

Benefits offered by this job

Product allowance 5000 SEK

Employee discount 45%

Health allowance

Lunch card

Paid health hour every Friday

Job summary

PUMA SE is seeking an IT System & Support Specialist to join our Nordic IT team and help keep our business running smoothly.

You will be a key IT partner for colleagues across the Nordic organization, handling hands-on and remote support, onboarding, access management and IT infrastructure maintenance. The role offers diverse projects and collaboration across countries.

Qualifications

• Background in IT support, IT operations or a similar technical role.
• Good knowledge of end user hardware, software, networks and IT infrastructure.
• Strong problem solving skills with the ability to troubleshoot and resolve technical issues independently.
• Familiarity with user administration, access management and device management.
• Fluent English is required. Knowledge of Swedish or another Nordic language is an advantage.

Responsibilities

• Provide hands on and remote IT support across the Nordic organization.
• Troubleshoot and maintain hardware, software, networks, systems and end user devices.
• Manage onboarding, user access, equipment and device lifecycle.
• Support offices, stores and warehouse environments when needed.
• Participate in IT projects and collaborate with global and local stakeholders.
• Identify opportunities to improve processes and ways of working through new technology and AI.

Skills

IT support

End user hardware

Troubleshooting

English fluency

Nordic language advantage

Tools

Active Directory

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.

YOUR MISSION

Do you enjoy solving technical challenges, helping people and finding smarter ways of working? Are you looking for a broad IT role where you can combine hands on support with systems, infrastructure and exciting technology projects?

We are looking for an IT System & Support Specialist to join our Nordic IT team and help keep our business running smoothly.

What You Will Do

You will be a key IT partner for our colleagues across the Nordic organization. From troubleshooting everyday technical issues to supporting new locations, systems and technology projects, you will have a varied role with plenty of opportunities to make an impact.

• Provide hands on and remote IT support across the Nordic organization Troubleshoot and maintain hardware, software, networks, systems and end user devices
• Manage onboarding, user access, equipment and device lifecycle
• Support offices, stores and warehouse environments when needed
• Participate in IT projects and collaborate with global and local stakeholders
• Identify opportunities to improve processes and ways of working through new technology and AI
• Ensure IT solutions are secure, reliable and available with minimal disruption to the business

YOUR TALENT

You are a solution oriented and service minded IT professional who enjoys taking ownership and solving problems. You are comfortable working independently but also enjoy collaborating with people across different functions and countries.

You also have

• Background in IT support, IT operations or a similar technical role
• Good knowledge of end user hardware, software, networks and IT infrastructure
• Strong problem solving skills with the ability to troubleshoot and resolve technical issues independently
• Familiarity with user administration, access management and device management
• Fluent English is required. Knowledge of Swedish or another Nordic language is an advantage

Why PUMA?

• Great benefits: 5000 SEK in product allowance every year, 45% in employee discount, health allowance, lunch card, and paid health hour every Friday.
• A broad and engaging role where no two days are the same
• Global connections and relationship-building across the organisation

At PUMA, we believe in finding the right person – someone who not only has the skills, but who fits our culture of energy, integrity, and collaboration. If you’re someone who thrives on variety, enjoys creating great experiences, and brings warmth and structure to everything you do, we’d love to meet you.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.