Front Office Maestro Elevate Guest Experience & Global Travel

Generator; Stockholms kommun; On-site; SEK 234,000 - 357,000; Full time

Benefits offered by this job

Birthday holiday

Fertility Treatment Support Leave

Employee Bounty Program

Gym membership contribution

Ideas Award

Two free nights' accommodation

Staff travel rates

Job summary

Generator Stockholm seeks a Front Office Crew Member to elevate the guest journey with a personal touch. You will help run a smooth Front Office, ensuring guests feel welcomed and valued throughout their stay.

Ideal candidates have front office hospitality experience, a passion for service, and are keen to know Stockholm’s cafes, bars, and culture. The role involves shifts, cash handling, and aligning with Generator’s vibrant brand.

Qualifications

• Experience in a front office hospitality environment.
• Passion for delivering outstanding customer service.
• Familiarity with or willingness to learn MEWS system.

Responsibilities

• Take ownership of the guest journey to ensure a Generator experience.
• Know your guests and have a passion for independent travel.
• Demonstrate a passion for delivering outstanding customer service.
• Monitor social spaces, lighting, sound and temperature to embody the Generator brand.
• Be responsible for cash handling and shift close procedures.
• Know the local cafés, bars, and venues to guide guests.

Skills

Front office experience

Customer service

MEWS system

City knowledge

Tools

MEWS

Job description

Generator Stockholm seeks a Front Office Crew Member to elevate the guest journey with a personal touch. You will help run a smooth Front Office, ensuring guests feel welcomed and valued throughout their stay.

Ideal candidates have front office hospitality experience, a passion for service, and are keen to know Stockholm’s cafes, bars, and culture. The role involves shifts, cash handling, and aligning with Generator’s vibrant brand.