Finnish-speaking Customer Success Specialist — Hybrid/Remote

Axon Profil; Stockholms kommun; Híbrido; SEK 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Possibility to work from home

Stockholm office

Descripción de la vacante

Axon Profil in Stockholm is seeking a Finnish-speaking Customer Success Representative. You will handle inbound calls, emails and chats from corporate customers, manage Finnish accounts, and drive service excellence with a sales focus.

A strong communicator who can build trust is essential, as you’ll upsell and deepen relationships with existing customers. The role requires fluent Finnish and customer-focused ownership, with potential for working from home in a flexible, growing e-commerce

Formación

• Fluent Finnish in speech and writing is required.
• Strong customer-service mindset and ownership of cases.
• Experience or education in service, finance, or sales is a plus.

Responsabilidades

• Handle inbound calls, emails and chats from corporate customers.
• Manage own customer accounts in the Finnish market and influence the service level.
• Upsell and deepen relationships to promote long-term value for customers.

Conocimientos

Finnish language

Customer service

Sales / upselling

Communication

Educación

Service management / sales education

Descripción del empleo

Axon Profil in Stockholm is seeking a Finnish-speaking Customer Success Representative. You will handle inbound calls, emails and chats from corporate customers, manage Finnish accounts, and drive service excellence with a sales focus.

A strong communicator who can build trust is essential, as you’ll upsell and deepen relationships with existing customers. The role requires fluent Finnish and customer-focused ownership, with potential for working from home in a flexible, growing e-commerce