Finnish & Swedish Speaking Customer Support – 24/7 Hybrid

Tieto AB; Solna kommun; Híbrido; SEK 234.192 - 289.296; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Large IT company in Nordics

Growth opportunities

Fast onboarding

Welcoming environment

Modern workspaces

Descripción de la vacante

Tieto Banktech is seeking a Swedish & Finnish Speaking Customer Support Specialist to join a 13-person team in Solna, Sweden. The role involves handling Finnish, Swedish, and English inquiries for financial services, including card blocking and other customer support tasks.

We offer hybrid work, 24/7 shift coverage day/evening/night and weekend shifts, and opportunities for quick onboarding in a leading Nordic IT company.

Formación

• Proficiency in Finnish, Swedish (B2+), and English is required.
• Previous customer service experience with individuals via phone/in person is needed.
• Service minded and able to deliver high-quality support.
• Good knowledge of computer systems is expected.
• German language skills are a plus.

Responsabilidades

• Receive incoming calls from customers and assist with inquiries.
• Register inquiries in appropriate systems.
• Resolve inquiries and provide top-level service.
• Develop and maintain good relationships with customers.

Conocimientos

Finnish language

Swedish language

English language

Customer service

Service minded

Computer literacy

German (advantage)

Descripción del empleo

Tieto Banktech is seeking a Swedish & Finnish Speaking Customer Support Specialist to join a 13-person team in Solna, Sweden. The role involves handling Finnish, Swedish, and English inquiries for financial services, including card blocking and other customer support tasks.

We offer hybrid work, 24/7 shift coverage day/evening/night and weekend shifts, and opportunities for quick onboarding in a leading Nordic IT company.