Finland Market Program Coordinator — Student Success

STS Education Group; Stockholms kommun; On-site; SEK 390,600 - 558,000; Full time

Benefits offered by this job

Possibilities to travel

Competitive benefit package

Modern work-life balance policies

Job summary

STS Education Group seeks a dedicated Customer Success Coordinator based in Stockholm. This role primarily involves liaising with students, parents, and international partners, ensuring a seamless customer journey during exchange programs. You’ll work closely with the Nordic Customer Success Manager and engage in varied administrative tasks to support students and their families.

Fluency in Swedish and English is essential, while prior customer service experience will enhance your candidacy. Join us and be part of an enthusiastic team with global colleagues!

Qualifications

• Fluent in Swedish and English.
• Driven and goal-oriented.
• Experience in customer service is beneficial.
• Strong interest in delivering exceptional customer experience.
• Ability to build long-term relationships.

Responsibilities

• Communicate with students, parents, and partners.
• Handle administrative tasks for the exchange year.
• Create application and visa guides.
• Manage application documents and travel for students.
• Collaborate with international colleagues.

Skills

Fluent in Swedish

Fluent in English

Customer service experience

Goal-oriented

Excellent communication skills

Job description

STS Education Group seeks a dedicated Customer Success Coordinator based in Stockholm. This role primarily involves liaising with students, parents, and international partners, ensuring a seamless customer journey during exchange programs. You’ll work closely with the Nordic Customer Success Manager and engage in varied administrative tasks to support students and their families.

Fluency in Swedish and English is essential, while prior customer service experience will enhance your candidacy. Join us and be part of an enthusiastic team with global colleagues!