E-commerce Logistics & Operations Lead

Peak Performance; Stockholms kommun; On-site; SEK 600,000 - 900,000; Full time

Benefits offered by this job

Workout classes

Yoga classes

Mountain house & Apartment in Åre

Health care allowance – 3000 SEK per年

Pension advisory via Linder & Partners

Skandia Health Insurance

Job summary

Peak Performance in Stockholm is seeking an E-commerce Operations Specialist - Logistics/Transportation to own order flow, logistics performance, and carrier issue resolution across our e-commerce and omnichannel business. You will collaborate with Logistics, Customer Service, Finance, Technology teams, warehouses, and carrier partners to drive improvements and deliver a seamless post-purchase experience.

The role requires hands-on experience in logistics and order management, strong analytical

Qualifications

• 2-5 years in E-commerce Operations, Logistics, Transportation or related field.
• Experience with warehouse operations, carrier networks and last-mile delivery.
• Strong analytical skills and data-driven decision making.
• Advanced Excel; Power BI or similar reporting tools beneficial.
• Good communication across multiple stakeholders.

Responsibilities

• Own and optimize daily order flow operations and issue resolution.
• Drive logistics performance by managing carrier escalations and claims.
• Support omnichannel initiatives like Ship-from-Store and Click & Collect.
• Analyze logistics data to identify trends and improvement opportunities.
• Collaborate with Customer Service, Logistics, warehouses and carriers to resolve issues.

Skills

Logistics management

Data analysis

Problem solving

Cross-functional collaboration

Customer focus

Tools

Excel

Power BI

Salesforce Service Cloud

Shopify

SAP

Fluent OMS

Job description

Peak Performance in Stockholm is seeking an E-commerce Operations Specialist - Logistics/Transportation to own order flow, logistics performance, and carrier issue resolution across our e-commerce and omnichannel business. You will collaborate with Logistics, Customer Service, Finance, Technology teams, warehouses, and carrier partners to drive improvements and deliver a seamless post-purchase experience.

The role requires hands-on experience in logistics and order management, strong analytical