Desktop Support Specialist: Remote & Onsite VIP Support

Sharp Brains; Stockholms kommun; On-site; SEK 536,000 - 915,000; Part time

Job summary

Sharp Brains in Stockholm, Sweden seeks an IT Desktop Support professional for a 1-year extendable freelance contract. You will handle end-user devices, perform IMAC tasks, manage OS imaging, and use SCCM/Intune and ServiceNow for asset tracking and ticket resolution.

Responsibilities include software installations, security patching, VPN support, and on-site VIP support during escalations. Strong knowledge of Windows OS and AD is required.

Qualifications

• Experience delivering end-to-end IT desktop support.

Responsibilities

• Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues.

Skills

End-user support

SCCM

Intune

ServiceNow

Windows OS

Active Directory

VPN

ITIL basics

MAC basics

Tools

SCCM

Intune

ServiceNow

Active Directory

VPN clients

Job description

Sharp Brains in Stockholm, Sweden seeks an IT Desktop Support professional for a 1-year extendable freelance contract. You will handle end-user devices, perform IMAC tasks, manage OS imaging, and use SCCM/Intune and ServiceNow for asset tracking and ticket resolution.

Responsibilities include software installations, security patching, VPN support, and on-site VIP support during escalations. Strong knowledge of Windows OS and AD is required.