Account Manager

Howspace; Sweden; Hybrid; SEK 650,000 - 750,000; Full time

Job summary

Howspace is seeking a Swedish & English speaking Account Manager for a one-year parental leave cover. You will own renewals, upsells and cross-sells across the existing customer base, collaborating with Customer Success to convert customer impact into shared revenue. Hybrid/remote in Sweden with a fixed-term contract.

You will partner closely with Success to drive value, migrate accounts to standard terms, and proactively source growth opportunities. Fluency in English and Swedish is required.

Qualifications

• 3+ years of Account Management experience in scale-up B2B SaaS.
• Proven track record of driving upsell and renewals revenue in partnership with CS.
• Fluency in English and Swedish; additional languages are a plus.

Responsibilities

• Own the end-to-end commercial lifecycle for renewals and expansions.
• Partner with Customer Success to turn customer value into upsell revenue.
• Migrate accounts to standard contract terms and current pricing models.
• Self-source new growth opportunities via discovery and account planning.
• Qualify inbound signals to maintain a crisp deal pipeline.
• Build mutual close plans to forecast renewals.

Skills

Account management

Upsell & renewals

Negotiation

Sales frameworks

Cross-functional collaboration

L&D/HR tech experience

Bilingual English/Swedish

Job description

Howspace is a Saas company with a Learning & Enablement platform, helping organizations run impactful learning and enablement initiatives. The way organizations learn is changing, and we are moving from engagement, a nice-to-have, to enablement, a necessity.

We are looking for a Swedish & English speaking Account Manager to drive commercial growth across our existing customer base, for a one year parental leave cover. You will own the commercial relationships focusing on renewals, upsells, and cross-sells, while partnering closely with Customer Success to turn customer impact into shared revenue success. If you thrive in a fast-paced environment and are energized by building value-driven partnerships, we’d love to hear from you!

Here’s what you can expect:

• A global, early-stage scale-up environment with high growth ambitions
• A human-centric company culture
• Hybrid/remote work environment in Sweden with one-year fixed term contract for parental leave cover
• Annual on target compensation of 650-750k SEK with 70/30 split in base and variable
• 50+ purpose-driven Howspacians working with you to unlock impact through collaborative learning!

What will this role have ownership of?

• Acting as a trusted partner for your portfolio customers to proactively drive the end-to-end commercial lifecycle for renewals and expansions
• Partnering with Customer Success to turn customer value into tangible upsell revenue
• Migrating existing accounts to standard contract terms and current pricing models
• Self-sourcing new growth opportunities through proactive discovery and account planning
• Qualifying inbound signals swiftly to maintain a crisp and actionable deal pipeline
• Building mutual close plans to accurately forecast renewals
• Sharing direct market feedback with Product and CS to refine our competitive edge

What does the role require from you?

• Proven track record of driving Upsell and renewals revenue in partnership with CS
• Solid negotiation skills to protect value while building trusted long-term relationshipsAbility to move deals forward confidently with 60-70% of the information available
• Structured approach to sales using frameworks like SPICED or Winning by Design
• Highly collaborative and low-ego mindset to succeed alongside cross-functional teams
• Experience in L&D or HR tech space is a plus
• Typically requires 3+ years of Account Management experience in scale-up B2B SaaS
• Fluent in English and Swedish; additional languages are an advantage