Account Manager

Howspace; Stockholms kommun; Hybrid; SEK 580,000 - 680,000; Full time

Job summary

Howspace is seeking a Swedish & English speaking Account Manager to drive commercial growth across the existing customer base, for a one year parental leave cover. You will own renewals, upsells, and cross-sells, collaborating with Customer Success to translate customer impact into revenue.

The role operates in a fast-paced, value-driven environment with a hybrid work setup in Sweden. You will focus on renewals and expansions, qualify new growth opportunities, and maintain a clear deal pipeline

Qualifications

• Proven track record of driving Upsell and renewals revenue in partnership with CS.
• Strong negotiation skills to protect value and build long-term relationships.
• Ability to move deals forward confidently with 60-70% information.
• Structured sales approach using SPICED or Winning by Design.
• Highly collaborative with cross-functional teams; low ego.
• Experience in L&D or HR tech is a plus.
• Typically requires 3+ years of Account Management in high-growth B2B SaaS.
• Fluent in English and Swedish; additional languages are an advantage.

Responsibilities

• Act as trusted partner for portfolio customers to drive end-to-end renewals and expansions.
• Partner with Customer Success to turn customer value into upsell revenue.
• Migrate existing accounts to standard contract terms and current pricing models.
• Self-source growth opportunities through proactive discovery and account planning.
• Qualify inbound signals swiftly to maintain a crisp and actionable deal pipeline.
• Build mutual close plans to forecast renewals.
• Share direct market feedback with Product and CS to refine our competitive edge.

Skills

Upsell & renewals

Negotiation

Deal momentum

Sales process

Collaboration

L&D experience

AM experience

English/Swedish

Job description

Howspace is a Saas company with a Learning & Enablement platform, helping organizations run impactful learning and enablement initiatives. The way organizations learn is changing, and we are moving from engagement, a nice-to-have, to enablement, a necessity.

We are looking for a Swedish & English speaking Account Manager to drive commercial growth across our existing customer base, for a one year parental leave cover. You will own the commercial relationships focusing on renewals, upsells, and cross-sells, while partnering closely with Customer Success to turn customer impact into shared revenue success. If you thrive in a fast-paced environment and are energized by building value-driven partnerships, we'd love to hear from you!

Here's what you can expect:

• A global, early-stage scale-up environment with high growth ambitions

• A human-centric company culture

• Hybrid work environment in Sweden with one-year fixed term contract for parental leave cover

• Annual on target compensation of 580-680k SEK with 70/30 split in base and variable

• 50+ purpose-driven Howspacians working with you to unlock impact through collaborative learning!

What will this role have ownership of?

• Acting as a trusted partner for your portfolio customers to proactively drive the end-to-end commercial lifecycle for renewals and expansions

• Partnering with Customer Success to turn customer value into tangible upsell revenue

• Migrating existing accounts to standard contract terms and current pricing models

• Self-sourcing new growth opportunities through proactive discovery and account planning

• Qualifying inbound signals swiftly to maintain a crisp and actionable deal pipeline

• Building mutual close plans to accurately forecast renewals

• Sharing direct market feedback with Product and CS to refine our competitive edge

What does the role require from you?

• Proven track record of driving Upsell and renewals revenue in partnership with CS

• Solid negotiation skills to protect value while building trusted long-term relationships

• Ability to move deals forward confidently with 60-70% of the information available

• Structured approach to sales using frameworks like SPICED or Winning by Design

• Highly collaborative and low-ego mindset to succeed alongside cross-functional teams

• Experience in L&D or HR tech space is a plus

• Typically requires 3+ years of Account Management experience in high-growth B2B SaaS

• Fluent in English and Swedish; additional languages are an advantage

We value our diverse and inclusive workforce and encourage you to apply even if you don't meet 100% of the listed qualifications, but feel passionate and excited about the opportunity.