Partner & Distribution Operations Lead

Cisco; Riyadh; On-site; SAR 299,000 - 413,000; Full time

Job summary

A leading tech company is seeking an Operations Manager to optimize client interactions and drive operational excellence. The ideal candidate will manage relationships with partners, champion AI initiatives, and improve workflow efficiencies. Required qualifications include strong communication skills in Arabic and English, with significant experience in operational capacities. This role is pivotal in ensuring smooth execution and operational readiness for various programs, contributing directly to improved client satisfaction while leveraging AI for automation.

Qualifications

• Good communication, Arabic & English proficiency required.
• External stakeholder-facing experience in an operational capacity.
• Deep operational knowledge including processes and capabilities.

Responsibilities

• Own operational engagement with strategic partners for smooth execution.
• Drive operational excellence through readiness and enablement activities.
• Identify automation and digital transformation opportunities.

Skills

Client Centricity

Operational Advisory

Problem Identification and Solution Adoption

Communication Framework

Metrics that Matter

Education

Experience in planning and analysis

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

A leading tech company is seeking an Operations Manager to optimize client interactions and drive operational excellence. The ideal candidate will manage relationships with partners, champion AI initiatives, and improve workflow efficiencies. Required qualifications include strong communication skills in Arabic and English, with significant experience in operational capacities. This role is pivotal in ensuring smooth execution and operational readiness for various programs, contributing directly to improved client satisfaction while leveraging AI for automation.