Senior Engagement Manager ASEAN Professional Services

Amazon; Riyadh; On-site; SAR 300,000 - 400,000; Full time

Job summary

A global cloud computing service provider in Riyadh seeks a Senior Engagement Manager to lead complex cloud projects. You will bridge technical solutions with business outcomes, guiding teams through AWS implementations. Ideal candidates will have 10+ years in project management and extensive experience in cloud computing, especially with AWS services. Strong leadership skills and technical credibility are essential for success in this role. This position offers opportunities to impact customer success while fostering a supportive work culture.

Benefits

Mentorship programs

Work-life balance initiatives

Diverse work culture

Qualifications

• 10+ years of experience in cloud computing and project management.
• Proven ability to manage complex projects for Fortune 500 companies.
• Experience leading multiple project managers in a program setting.

Responsibilities

• Lead complex cloud migration and implementation projects.
• Ensure alignment between business requirements and technical solutions.
• Drive successful delivery of AWS-based solutions.

Skills

Cloud computing

Project management

Technical program management

Agile methodologies

Education

Bachelor’s degree in Computer Science or Engineering

Tools

AWS

Project Management Professional (PMP)

Cloud Adoption Framework

Job description

Senior Engagement Manager, ASEAN Professional Services

Job ID: 3049752 | Amazon Web Services Philippines Inc.

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards

About the team

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• Experience in cloud computing
• Experience in project management of technical programs, supporting Fortune 500 companies across multiple industries.
• Bachelor’s degree in Computer Science, Engineering, related field, or equivalent experience
• 10+ years Project Management hands-on experience in managing and delivering enterprise level IT projects.
• 10+ years Program Management /Engagement Management experience leading other project managers to deliver a program with multiple and concurrent projects.

Preferred Qualifications

• AWS experience preferred
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
• Strong understanding of AWS services, architectures, and best practices
• Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
• Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
• Demonstrated ability to successfully manage multiple and concurrent projects/customers.
• Proven track record of increasing project scope and complexity and possesses a deep knowledge of Agile and Scaled program management best practices and how to pragmatically apply across large, complex projects.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.