Customer Service ofertas em Grã-Bretanha

Job Description
We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Cost Controller you are responsible to liaise closely with the Food & Beverage Department on various operational and cost related issues and your role will include key responsibilities such as:
Prepare the costing for recipes and menus prepared by the Executive Chef and suggest the selling price
Perform test checking on the receiving of goods at the hotel to ensure that the procedures are followed correctly
Prepare daily flash report of food costs and verify daily outlet void control sheets
Attend major banquet events with open bar, prepare P&L statement of major banqueting events and prepare banquet revenue breakdown summaries
Randomly test the inventory of outlets by reconciling the opening stock with the closing stock, taking account of store issues and sales
Verify and control complimentary bar order forms, Club Rotana Food & Beverage cost, fruit baskets in the rooms, etc.

Desired Candidate Profile

Education, Qualifications & Experiences
You should have a degree in hotel management or accounting and at least two years previous experiences within a hotel environment. Excellent verbal and written English communication skills, a sound knowledge of F&B cost controlling and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System is an asset.
Knowledge & Competencies
The ideal candidate will be results oriented, self motivated and with a positive attitude. You have the ability to think laterally and the ability to process information and merchandise through computer systems, coupled with the ability to work independently in a dynamic team, while possessing following additional competencies:
Understanding Hotel Operations
Teamwork
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Effective Communication
Adaptability
Customer Focus
Driving for Results

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