Workforce Staffing Coordinator

Amazon Inc.; Riyadh; On-site; SAR 70,000 - 120,000; Full time

Job summary

Amazon Inc. is seeking a Workforce Staffing Coordinator in Riyadh to manage HR government transactions and ensure regulatory compliance across Saudi portals such as GOSI, Qiwa, and HRDF.

You will safeguard Saudization targets while aligning platform operations with local labor laws. The role requires working with HR, Payroll, Legal, and Operations to resolve compliance issues, maintain accurate records, and report on regulatory deadlines.

Qualifications

• Fluent English in speaking, writing and reading.
• 1+ years in customer service or back-office roles in corporate settings.
• Experience using Microsoft Office (Excel, Word, Outlook, etc.).

Responsibilities

• Manage HR transactions across GOSI, Qiwa, and HRDF platforms.
• Ensure Saudi labor law compliance and Saudization requirements.
• Coordinate with HR, Payroll, Legal, and Operations to resolve compliance issues.
• Maintain accurate government portal records and generate compliance reports.
• Monitor deadlines and regulatory changes to minimize risk.

Skills

English fluency

Customer service

Back-office experience

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Job Description

The Workforce Staffing Coordinator is responsible for managing all HR-related government transactions, regulatory compliance, and platform operations across Saudi Arabia's key government portals - including GOSI, Qiwa, and HRDF (Hadaf). This role ensures that the organization maintains full compliance with Saudi labor laws, Saudization (Nitaqat) requirements, and all applicable government regulations.

Key Responsibilities

• Manage all employee-related transactions and records on the General Organization for Social Insurance (GOSI) platform.
• Handle employment contracts, employee transfers, work permits, and other HR transactions through the Qiwa platform.
• Manage HRDF (Hadaf) programs, employee registrations, and government support initiatives.
• Monitor and maintain compliance across all HR-related government platforms.
• Ensure employee information is accurate, complete, and consistent across internal systems and government portals.
• Track regulatory deadlines and ensure all required submissions and updates are completed on time.
• Monitor Saudization requirements and support the company in maintaining the required Nitaqat compliance level.
• Stay updated on changes to Saudi labor laws, government regulations, and platform requirements.
• Coordinate with HR, Payroll, Finance, Legal, and Operations teams to resolve compliance-related matters.
• Identify compliance gaps and recommend corrective actions to minimize operational and regulatory risks.
• Prepare regular compliance reports, dashboards, and updates for HR management.
• Maintain accurate documentation and records to support internal and external audits.

Basic Qualifications

• Speak, write, and read fluently in English
• 1+ years of customer service or back-office roles in corporate environments experience
• Experience working with Microsoft Office tools (Excel, Word, Outlook, etc.)

Preferred Qualifications

• Bachelor's degree or equivalent
• 2+ years of human resources experience
• 2+ years of Microsoft Office products and applications experience

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