Visitor Experience Architect

Riyadh Holding Company

Saudi Arabia

On-site

SAR 180,000 - 300,000

Full time

6 days ago

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Job summary

Riyadh Holding Company seeks an experienced Visitor Experience Manager for King Abdullah Gardens in Saudi Arabia. You will lead the end-to-end visitor journey, align products and activations with strategic goals, and drive improvements through visitor insights.

The role requires 5+ years in tourism or destination management, a Bachelor's degree in a related field, and fluency in Arabic and English. You will coordinate with internal teams, partners, and operators to ensure a seamless, engaging

Qualifications

Bachelor's degree in Tourism, Destination Management, Hospitality Management, Business Administration, Product Development, Event Management or a related field.
+5 years of experience in tourism, destination management, visitor experience, destination activation, tourism product development, events or hospitality.
Fluent Arabic and English.

Responsibilities

Lead design and continuous improvement of end-to-end visitor journey across the destination.
Identify visitor needs, pain points and opportunities across touchpoints.
Develop destination products, programs and activations aligned with objectives.
Integrate experiences into a coherent journey with events and activations.
Coordinate across internal teams, operators and partners for readiness and delivery.
Monitor KPIs and translate insights into prioritized improvements.