Vendor Enablement E2E Mentor Riyadh,Riyadh,Saudi Arabia Service Delivery Posted 4 hours ago

Ericsson; Riyadh; On-site; SAR 150,000 - 210,000; Full time

Job summary

Ericsson in Riyadh, Saudi Arabia, seeks a Vendor Enablement E2E Mentor to drive field delivery excellence with Authorized Service Providers. You will guide ASP teams through planning, readiness, execution, closure and handover, ensuring Ericsson processes, governance, safety and quality standards are maintained.

The role requires 5–10 years in GSM field operations or telecom project coordination, strong RAN knowledge across 2G–5G, and hands-on experience with site surveys, BoQs, and fault

Qualifications

• Bachelor's degree in Telecommunications or related field.
• 5–10 years in GSM field operations, telecom project coordination or operations support.
• Strong knowledge of RAN across 2G/3G/4G/5G and hands-on site activities.
• Experience with site surveys, BoQs, and installation standards.
• Ability to read technical drawings and manage KPI tracking.

Responsibilities

• Enable ASPs to manage end-to-end delivery from planning through handover.
• Provide guidance, mentoring, and operational support to ASP teams.
• Ensure adherence to Ericsson processes, governance, and safety standards.
• Monitor field execution, quality, and compliance; resolve escalations.
• Support site surveys, installation, commissioning, testing, and acceptance.
• Review BoQs, drawings, and site connections; monitor KPIs and reports.

Skills

GSM field ops

RAN technologies

Site surveys

Troubleshooting

Power systems

Project coordination

Education

Bachelor's degree in Telecommunications

Tools

MS Project

Primavera

Job description

## Vendor Enablement E2E MentorRiyadh,Riyadh,Saudi ArabiaFind out how well you match with this jobJob ID: 792942## Join our Team**About this opportunity**We are looking for a **Vendor Enablement E2E Mentor** to support our field operations strategy by enabling Authorized Service Providers (ASPs) to manage activities across the full delivery lifecycle in line with Ericsson ways of working.You will provide technical guidance, coaching, and operational support to strengthen ASP capabilities, ensure delivery quality, maintain compliance and governance, and resolve operational issues proactively. You will also help ASP teams build self-sufficiency and support a scalable model for high-quality field delivery.**What you will do*** Enable ASPs to manage end-to-end delivery, from planning and readiness through execution, closure, and handover.* Provide technical guidance, mentoring, coaching, and operational support to ASP teams.* Ensure consistent adoption of Ericsson processes, tools, governance requirements, and delivery standards.* Monitor field execution and reinforce quality, safety, and compliance standards.* Identify and address delivery gaps, recurring issues, and operational escalations.* Support ASP teams in solving technical and operational challenges.* Conduct technical site surveys and review Technical Site Survey Reports (TSSRs).* Support site surveying, planning, installation, commissioning, troubleshooting, and acceptance activities.* Review technical drawings, Bills of Quantities (BoQs), and site documentation.* Monitor project KPIs, maintain delivery tracking, and prepare reports and presentations.* Contribute to a sustainable and scalable ASP enablement model.**What you will bring*** Bachelor’s degree in Telecommunications, Engineering, Business Administration, or a related field.* 5-10 years of experience in GSM field operations, telecom project coordination, mentoring, or operations support.* Strong knowledge of RAN technologies and equipment across 2G, 3G, 4G, and 5G.* Hands-on experience with RBS 6000 installation, script loading, alarm clearance, and fault management.* Knowledge of RF installation, testing, troubleshooting, and site acceptance activities.* Experience in technical site surveys, site planning, civil quality, and telecom installation standards.* Basic software commissioning, integration, and troubleshooting knowledge.* Knowledge of transmission technologies, including microwave and fiber networks.* Experience with Mini-Link solutions, microwave configurations, VLANs, XPIC, and E-Band technologies.* Knowledge of power systems, including DC systems, rectifiers, and batteries.* Ability to read and interpret technical drawings, BoQs, and site connections.* Strong understanding of EHS regulations and compliance requirements.* Experience with audits, inspections, KPI tracking, reporting, and governance activities.* Proficiency in Microsoft Excel, PowerPoint, and project management tools such as MS Project or Primavera.* Strong communication, presentation, coordination, and problem-solving skills.* Leadership capability and the ability to work effectively both independently and within teams.* A proactive mindset, attention to detail, adaptability, responsiveness, and a commitment to continuous learning.* Ability to work under pressure and meet project deadlines.**Why join Ericsson?**At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build solutions never seen before to some of the world’s toughest problems. You ́ll be challenged, but you won’t be alone. You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. **What happens once you apply?**Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.**Primary country and city:** Saudi Arabia (SA) || Riyadh**Req ID:** 792942