Transportation Supervisor

Jadeer Logistics; Dammam; On-site; SAR 180,000 - 240,000; Full time

Job summary

Jadeer Logistics is seeking a Transportation Operations Supervisor to oversee daily transportation activities, ensuring safe, efficient, and timely movement of goods. You will optimize fleet use, reduce delays, and uphold regulatory compliance while coordinating with maintenance, planning and customer support teams.

The role emphasizes leadership, KPI tracking, and strong communication in both Arabic and English to sustain high service levels.

Qualifications

• Bachelor’s degree in logistics or related field.
• Certifications in transport operations, HSE, or fleet management are a plus.
• 4–6 years in transportation/logistics with supervisory exposure.
• Proven ability to manage drivers, dispatch, and fleet scheduling.

Responsibilities

• Supervise daily transportation operations, driver assignments, route planning, and dispatch.
• Monitor driver performance and telematics; ensure safety and delivery standards.
• Coordinate cross‑functional handovers between operations, maintenance, and planning.
• Ensure compliance with SOPs, traffic laws, and HSE standards.
• Track fleet availability and coordinate preventive maintenance to minimize downtime.
• Communicate route deviations or emergencies to customers and stakeholders.
• Assist in incident reporting and KPI data collection for on‑time delivery and fuel efficiency.
• Conduct toolbox talks and driver briefings; verify trip records and delivery docs.

Skills

Leadership

Decision-making

TMS proficiency

GPS tracking

Regulatory knowledge

Arabic & English comms

Crisis/problem solving

Education

Bachelor’s degree in Logistics/Supply Chain/Transportation

Certifications in Transport Operations, HSE, or Fleet Management

Job description

JOB SUMMARY

The Transportation Operations Supervisor at Jadeer Logistics Services Company plays a pivotal role in supervising daily transportation activities to ensure the safe, efficient, and timely movement of goods across regions. This role directly supports the company’s goal of operational excellence and customer satisfaction by ensuring the optimal utilization of fleet assets, reducing delays, and maintaining compliance with all transport regulations. This position is closely aligned with the department’s objectives of asset optimization, downtime reduction, driver performance management, and delivery efficiency, in addition to contributing to cost control, regulatory compliance, and service reliability, all core to Jadeer's mission in the logistics sector.

JOB REQUIREMENTS

2.1 Required Educational Level

• Bachelor’s degree in Logistics, Supply Chain, Transportation, or a related field.
• Certifications in Transport Operations, HSE, or Fleet Management are a plus.

2.2 Required Experience

• 4–6 years of experience in transportation or logistics operations, with at least 2 years in a supervisory role.
• Proven track record in managing drivers, dispatch operations, and fleet scheduling in a high-volume logistics environment.

2.3 Required Competencies & Skills

• Strong leadership and decision-making skills in dynamic, fast-paced environments.
• Proficient in transport management systems (TMS), GPS tracking tools, and ERP modules.
• Strong understanding of regulatory requirements related to transportation, safety, and vehicle documentation.
• Excellent communication skills in both Arabic and English.
• Problem-solving skills and ability to handle crisis or delay situations calmly and efficiently.

PRIMARY ACCOUNTABILITIES & RESPONSIBILITIES

• Supervise daily transportation operations, including driver assignments, route planning, load verification, and vehicle dispatch.
• Monitor driver performance, vehicle tracking systems (telematics), and ensure adherence to safety, speed, and delivery standards.
• Act as the primary contact between operations, maintenance, customer support, and planning teams to ensure smooth handover of transport orders.
• Ensure all transportation activities comply with internal SOPs, legal regulations (traffic, GACA, MOT, etc.), and HSE standards.
• Track fleet availability and coordinate with maintenance teams for preventive servicing, minimizing vehicle downtime.
• Monitor delivery schedules, respond to route deviations or emergencies, and provide timely updates to customers and internal stakeholders.
• Assist in incident/accident reporting and resolution, ensuring proper documentation and communication with concerned departments.
• Support the Fleet Manager in data collection for KPI tracking (on-time delivery, fuel efficiency, driver violations, etc.).
• Conduct toolbox talks, driver briefings, and ensure drivers are well-versed in assigned routes and cargo handling requirements.
• Verify trip records, fuel receipts, and delivery documentation for billing and audit readiness.
• Maintain clear and timely communication with drivers and resolve operational issues as they arise.