Tele Sales Executive

Arabian Enjaz Contracting Company; Eastern Province; On-site; SAR 67,000 - 100,000; Full time

Job summary

Arabian Enjaz Contracting Company in Saudi Arabia is looking for a Tele Sales professional to conduct outbound calls, introduce services, and build strong customer relationships. You will gather market insights and tailor solutions while following established sales guidelines.

The role requires excellent bilingual communication and target-driven performance. The position emphasizes maintaining records, sharing updates, and coordinating with departments to ensure service quality.

Qualifications

• Diploma or Bachelor's degree in Marketing, Communications, Media, or related field.
• Minimum 2 years in tele sales, customer service, or call center operations.
• Excellent verbal and written communication in Arabic and English.

Responsibilities

• Conduct outbound calls to prospective customers and introduce the company’s services.
• Build and maintain strong relationships with customers by listening to needs and providing tailored solutions.
• Gather information on customer preferences and market trends to inform sales strategies.
• Execute established sales strategies and follow guidelines while adapting to customer responses.
• Maintain accurate records of customer interactions including feedback and purchase requests.
• Inform customers about new services, promotions and company updates.
• Handle customer inquiries and complaints and coordinate with relevant departments.
• Consistently achieve or exceed weekly and monthly sales targets.

Skills

Fluent Arabic and English

Excellent verbal & written comms

Microsoft Office proficiency

Education

Diploma or Bachelor's in Marketing/Communications/Media or related

Tools

Microsoft Office

Job description

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The Tele Sales is responsible for conducting telephone conversations with customers to bridge the gap between clients and the company build strong customer relationships generate qualified leads and contribute to increasing the company s sales

Key Responsibilities

Conduct outbound calls to prospective customers and introduce the company s services Build and maintain strong relationships with new and potential customers by actively listening to their needs and providing tailored solutions Gather information on customer preferences competitors and market trends to enhance sales strategies Execute established sales strategies and follow sales guidelines while adapting to customer responses when necessary Maintain accurate records of all customer interactions including feedback purchase requests and inquiries Inform customers about new services promotions and company updates Handle customer inquiries and complaints coordinate with relevant departments and ensure compliance with company policies Consistently achieve or exceed weekly and monthly sales targets

Secondary Responsibilities

Communicate effectively with team members Contribute to the company s internal events and activities

Qualifications & Skills

Diploma or Bachelor's degree in Marketing, Communications, Media, or a related field. Minimum of 2 years of experience in tele sales, customer service, or call center operations. Excellent verbal and written communication skills in both Arabic and English . Proficiency in Microsoft Office applications.