Technical Support & Solutions Specialist

Johnson Controls Arabia, Inc.; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

Johnson Controls Arabia, Inc. seeks a technically proficient support specialist to provide accurate information before, during, and after transactions to maintain and enhance customer relationships.

The role interacts with sales and supply chain teams, requiring a university degree with 1 year of experience (or a 2-year degree with 6 years) or an equivalent education/experience mix, and a focus on delivering reliable service and achieving daily objectives.

Qualifications

• University degree and 1 year minimum experience, or 2 year degree and 6 years minimum experience, or equivalent combination of education and experience.

Responsibilities

• Provides accurate and timely technical information, advice, and assistance regarding the organization's products and services before, during and after a transaction to maintain and improve customer relationships.
• Interacts with sales staff on a regular, defined basis; communicates with supply chain staff as needed.
• Occasionally sets and delivers operational objectives with direct impact on achieving results within area.

Education

University degree and 1 year minimum experience OR 2 year degree and 6 years minimum experience

Job description

Johnson Controls Arabia, Inc. seeks a technically proficient support specialist to provide accurate information before, during, and after transactions to maintain and enhance customer relationships.

The role interacts with sales and supply chain teams, requiring a university degree with 1 year of experience (or a 2-year degree with 6 years) or an equivalent education/experience mix, and a focus on delivering reliable service and achieving daily objectives.