Technical Services Specialist

abbott; Riyadh; On-site; SAR 90,000 - 150,000; Full time

Job summary

Abbott in Riyadh is seeking a Technical Services Specialist to work at the Core Diagnostic site. The role focuses on on-site technical service for medical devices, with responsibility for troubleshooting and implementing customer-specific solutions.

The candidate will operate under limited supervision, applying deep field service knowledge to support Abbott's diagnostic equipment and customer needs in Saudi Arabia.

Qualifications

• Bachelor's or Biomedical Engineer degree required.
• Saudi Council of Engineers license referenced in the job details.

Responsibilities

• Provide on-site technical service and support for medical devices under limited supervision.
• Apply subject matter knowledge to field service activities and customer specifications.
• Troubleshoot issues and coordinate with customer representatives for solutions.

Skills

Field service

Technical analysis

Customer coordination

Education

Bachelor's / Biomedical Engineer

Job description

JOB DESCRIPTION:

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Riyadh location in Core Diagnostic.

Divisional Information

Diagnostics We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Job Responsibilities.

As the Technical Services Specialist, you’ll have the chance to

• Experienced professional individual contributor that works under limited supervision.
• Applies subject matter knowledge in the area of Medical Device Field Service.
• Requires capacity to apply skills/knowledge within the context of specific needs or requirements.
• As the Experienced professional in the Medical Device Field Services Sub-Function, possesses well developed skills in technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
• Troubleshoots technical problems and issues, determines technical solutions in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.

What You’ll Work On

• Assesses products need in accordance with customer specifications.
• Conducts technical training and product briefing with customers, vendors and company representatives.
• Acts as local on-site representative to customer's organization members.

Required Qualifications

Bachelor's / Biomedical Engineer.

Licenses

Saudi Council of Engineers / SCE

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Field Services

DIVISION:

CRLB Core Lab

LOCATION:

Saudi Arabia > Riyadh : NCCI Tower

WORK SHIFT:

Standard

TRAVEL:

Yes, 100 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable