Technical Services Specialist

Abbott Laboratories; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

Abbott Laboratories in Riyadh, Saudi Arabia, is seeking a Technical Services Specialist to support field service for medical devices at the Core Diagnostic site. You will work under limited supervision, applying expertise to customer-specific requirements and product implementations.

The role requires a Biomedical Engineering degree and involves on-site customer interaction, technical training, and problem-solving to ensure optimal device performance. Travel and strong collaboration are expected.

Qualifications

• Bachelor's in Biomedical Engineering or equivalent.
• Experience with medical device field service preferred.
• Strong problem-solving and communication skills.

Responsibilities

• Provide field service for medical devices under limited supervision.
• Apply subject-matter knowledge to product implementations per customer specs.
• Troubleshoot technical issues and recommend actions to customers or colleagues.
• Act as on-site representative to the customer's organization.

Skills

Technical problem solving

Field service experience

Customer training

Education

Biomedical Engineering degree

Job description

JOB DESCRIPTION:

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Riyadh location in Core Diagnostic.

Divisional Information

Diagnostics

We’re empowering smarter medical and economic decision‑making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Job Responsibilities.

As the Technical Services Specialist, you’ll have the chance to

• Experienced professional individual contributor that works under limited supervision.
• Applies subject matter knowledge in the area of Medical Device Field Service.
• Requires capacity to apply skills/knowledge within the context of specific needs or requirements.
• As the Experienced professional in the Medical Device Field Services Sub-Function, possesses well developed skills in technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
• Troubleshoots technical problems and issues, determines technical solutions in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.

What You’ll Work On

• Assesses products need in accordance with customer specifications.
• Conducts technical training and product briefing with customers, vendors and company representatives.
• Acts as local on-site representative to customer's organization members.

Required Qualifications

Bachelor's / Biomedical Engineer.

Licenses

Saudi Council of Engineers / SCE

Abbott is an Equal Opportunity Employer, committed to employee diversity.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

## JOB FAMILY:

Field Services

## DIVISION:

CRLB Core Lab

## LOCATION:

Saudi Arabia > Riyadh : NCCI Tower

ADDITIONAL LOCATIONS:

## WORK SHIFT:

Standard

## TRAVEL:

Yes, 100 % of the Time

## MEDICAL SURVEILLANCE:

Not Applicable

## SIGNIFICANT WORK ACTIVITIES:

Not Applicable