Team Manager

Burberry; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading luxury brand in Riyadh is seeking a passionate and experienced Team Manager to lead their retail team. This role demands a hands-on leader with a proven track record in luxury retail, exceptional client service skills, and a genuine passion for fashion. Responsibilities include driving store performance, achieving sales targets, building client relationships, and developing a high-performing team. Join this dynamic environment and be part of a new store opening in Riyadh.

Benefits

Ongoing development opportunities

Career growth

Dynamic work environment

Qualifications

• Proven success in team leadership and achieving sales targets.
• Strong commercial awareness with deep understanding of luxury customer expectations.
• Exceptional interpersonal communication skills and passion for fashion.

Responsibilities

• Lead and develop a customer-focused team.
• Achieve sales targets and maintain service standards.
• Build long-term client relationships.
• Act as brand ambassador on the shop floor.
• Support team training on product knowledge.
• Monitor market trends and client feedback.

Skills

Luxury retail experience

Team leadership

Client service skills

Sales performance

Interpersonal skills

Communication skills

Organizational skills

Passion for fashion

Job description

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Department: RETAIL OFFLINE

City: Riyadh

Location: SA

Team Manager – Burberry Riyadh Kingdom Centre Store

At Burberry, creativity opens spaces. Since 1856, we’ve pushed boundaries to create exceptional experiences for our people, customers, and communities. We are seeking a passionate, dynamic, and experienced Team Manager to join our new Riyadh store and lead our retail team in delivering the exceptional service our brand is renowned for.

About the Role

As Team Manager, you will be a key ambassador for Burberry, inspiring your team to deliver outstanding client experiences while driving store performance across all product categories. This role requires a hands‑on leader with a proven track record in luxury retail, exceptional relationship‑building skills, and a passion for fashion.

Key Responsibilities

• Lead, motivate, and develop a high‑performing, customer‑focused team
• Achieve sales targets and KPIs while ensuring the highest service standards
• Build and nurture long‑term client relationships, enhancing brand loyalty
• Act as a brand and product ambassador on the shop floor
• Support training and development of team members, ensuring product knowledge and compliance standards are maintained
• Monitor market trends, competitor activity, and client feedback to drive business growth

What We’re Looking For

• Previous experience in luxury retail with demonstrated success in team leadership and sales performance
• Strong commercial awareness and experience working towards KPIs
• Exceptional client service skills with a deep understanding of luxury customer expectations
• Excellent interpersonal, communication, and organizational skills
• Genuine passion for fashion and styling with excellent product knowledge
• Saudi national candidates only

Why Join Burberry

• Be part of an iconic, values‑driven luxury brand
• Work in a creative, inclusive, and dynamic environment
• Lead a team in a new store opening in Riyadh
• Access to ongoing development opportunities and career growth

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.