Front Desk Agent

Accor Hotels; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading hospitality company in Jeddah seeks enthusiastic candidates for its Tamayyaz Program, aimed at Saudi Nationals. This role involves greeting guests, providing exceptional service, and promoting hotel facilities. Ideal for fresh graduates or those with minimal experience, it requires basic English skills and a strong desire to excel in hospitality. Applicants should bring interpersonal skills, a team-oriented mindset, and the ability to work flexibly. Join us to start your career in an inclusive and supportive environment.

Benefits

Exclusive benefits specific to the hospitality sector

Opportunities for career growth

Inclusive work environment

Qualifications

• Saudi Nationals only due to Tamayyaz Program.
• Open to candidates with little to no experience.
• Basic English skills required.
• Passion for the hospitality field essential.
• Ability to stay calm and courteous under pressure.

Responsibilities

• Greet and check-in guests while providing exceptional service.
• Add personalized experiences for guests.
• Promote hotel facilities and enhance guest stays through up-selling.

Skills

Interpersonal skills

Communication skills

Team player

Flexibility

Job description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status‑quo.

By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fully yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart , Join us and become a Heartist®.

Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.

Job Description

• Greet, check‑in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up‑selling

Qualifications

• Tamayyaz Program is for Saudi Nationals Only.
• Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
• Basic English skills are a must.
• Strong passion for the Hospitality Field.
• Excellent interpersonal and communication skills.
• Is a team player that contributes to and proactively assists co‑workers.
• Ability to work a flexible roster depending on departmental needs.
• Ability to focus attention on guest needs, always remaining calm and courteous.

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.