Systems & IT Operations Supervisor

Sheraton Hotels & Resorts; Medina; On-site; SAR 134,000 - 201,000; Full time

Job summary

Sheraton Hotels & Resorts in Madinah, Saudi Arabia is seeking an experienced IT professional to troubleshoot and support our software and systems across the hotel operations. You will provide technical guidance, manage user accounts, and help drive improvements in our telecommunications and IT services.

The role is non-management, full-time, and located on site in Central Area District North of Al Masjid Al Nabawi.

Qualifications

• 2+ years of related IT experience.
• Technical, Trade, or Vocational degree required.
• Non-management role; no supervisory experience.

Responsibilities

• Troubleshoot and resolve software and system problems.
• Provide technical guidance and recommendations to resolve business problems.
• Enter commands and operate equipment; manage user accounts and access.
• Train users on hardware and software; support telecommunications activities.

Skills

2+ years IT experience

Technical support

Education

Technical, Trade, or Vocational School Degree

Job description

Sheraton Hotels & Resorts in Madinah, Saudi Arabia is seeking an experienced IT professional to troubleshoot and support our software and systems across the hotel operations. You will provide technical guidance, manage user accounts, and help drive improvements in our telecommunications and IT services.

The role is non-management, full-time, and located on site in Central Area District North of Al Masjid Al Nabawi.