IT Systems Troubleshooter

Sheraton Hotels & Resorts; Saudi Arabia; On-site; SAR 89,000 - 134,000; Full time

Job summary

Sheraton Hotels & Resorts is seeking an Information Technology professional in Madinah, Saudi Arabia. The role involves troubleshooting software and system issues, providing technical guidance, and implementing process improvements. It requires a technical degree and at least two years of related experience.

The position is non-management, full-time with no remote work. The job emphasizes user training, application maintenance, and telecommunications planning and coordination, including policy

Qualifications

• Education: Technical, Trade, or Vocational School Degree.
• Related Work Experience: At least 2 years of related work experience.
• License or Certification: None

Responsibilities

• Troubleshoot and resolve technical problems or issues related to computer software and systems.
• Provide technical guidance and recommendations to resolve business problems.
• Analyze, recommend, and implement process improvements.
• Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment.
• Troubleshoot, modify, support, manage, and maintain applications programs and user accounts.
• Train users in the proper use of hardware or software.
• Manage planning, design, operations, maintenance, and resource allocation of telecommunications activities.

Education

Technical, Trade, or Vocational School Degree

Job description

Sheraton Hotels & Resorts is seeking an Information Technology professional in Madinah, Saudi Arabia. The role involves troubleshooting software and system issues, providing technical guidance, and implementing process improvements. It requires a technical degree and at least two years of related experience.

The position is non-management, full-time with no remote work. The job emphasizes user training, application maintenance, and telecommunications planning and coordination, including policy