Supervisor - Airport Operations

Golden Elite catering services; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

Golden Elite catering services in Riyadh is seeking an experienced Airport Operations Supervisor to oversee daily ground support and staffing for flight operations. You will allocate resources, coordinate with maintenance, and lead shift briefings to ensure timely, safe service.

The role requires a Diploma or Bachelor's in Aviation or related field and 2–3 years in airport operations. Fluency in English, strong leadership, and the ability to work rotating shifts are essential.

Qualifications

• Diploma or Bachelor's degree in Aviation, Airport Operations, Engineering, Business Administration, or a related field.
• Minimum 2–3 years of experience in airport operations, airline operations, ground handling, or aviation support services.

Responsibilities

• Allocate operational resources based on daily operational requirements and flight schedules.
• Coordinate closely with the Maintenance Team to ensure equipment availability, serviceability, and safe deployment.
• Conduct operational briefings with team members before each shift and operational activity.
• Ensure proper shift handover and takeover between operational teams.
• Perform administrative and operational duties as assigned by the Duty Manager or Management.
• Ensure all operational activities are carried out in accordance with the Company's SOPs.
• Ensure full compliance with airline operational procedures, airport regulations, and safety standards.
• Coordinate with the Maintenance Team regarding planned and unplanned equipment downtime to minimize operational impact.
• Verify that all daily operational and safety inspections are completed before equipment deployment.
• Monitor daily equipment utilization and ensure all scheduled aircraft service activities are completed on time.
• Coordinate daily operational schedules to ensure efficient execution of aircraft ground support services.
• Monitor inventory levels of operational materials and consumables, ensuring adequate stock is maintained at all times.
• Prepare daily operational reports and maintain accurate operational records.
• Lead, supervise, coach, and support operational staff to ensure safe, efficient, and high-quality service delivery.
• Ensure operational KPIs are achieved and continuously identify opportunities to improve operational performance and efficiency.

Skills

Staff scheduling

Leadership

Operations management

English proficiency

GSE familiarity

Education

Bachelor's degree in Aviation / Airport Operations

Job description

Responsibilities

• Allocate operational resources based on daily operational requirements and flight schedules.
• Coordinate closely with the Maintenance Team to ensure equipment availability, serviceability, and safe deployment.
• Conduct operational briefings with team members before each shift and operational activity.
• Ensure proper shift handover and takeover between operational teams.
• Perform administrative and operational duties as assigned by the Duty Manager or Management.
• Ensure all operational activities are carried out in accordance with the Company's Standard Operating Procedures (SOPs).
• Ensure full compliance with airline operational procedures, airport regulations, and safety standards.
• Coordinate with the Maintenance Team regarding planned and unplanned equipment downtime to minimize operational impact.
• Verify that all daily operational and safety inspections are completed before equipment deployment.
• Monitor daily equipment utilization and ensure all scheduled aircraft service activities are completed on time.
• Coordinate daily operational schedules to ensure efficient execution of aircraft ground support services.
• Monitor inventory levels of operational materials and consumables, ensuring adequate stock is maintained at all times.
• Prepare daily operational reports and maintain accurate operational records.
• Lead, supervise, coach, and support operational staff to ensure safe, efficient, and high-quality service delivery.
• Ensure operational KPIs are achieved and continuously identify opportunities to improve operational performance and efficiency.

Qualifications & Experience

• Diploma or Bachelor's degree in Aviation, Airport Operations, Engineering, Business Administration, or a related field.
• Minimum 2–3 years of experience in airport operations, airline operations, ground handling, or aviation support services.
• Previous experience in resource planning, staff allocation, and shift supervision is preferred.
• Experience working with specialized airport equipment or Ground Support Equipment (GSE) is an advantage.
• Knowledge of aircraft ground servicing operations is preferred.
• Fluent in English (written and spoken).

Skills & Competencies

• Strong leadership and supervisory skills.
• Excellent team management and mentoring abilities.
• Strong planning, coordination, and organizational skills.
• Good understanding of airport operations, airside safety requirements, and airline procedures.
• Strong analytical, decision-making, and problem-solving skills.
• Excellent interpersonal and communication skills with the ability to interact effectively at all organizational levels.
• Computer proficiency, including Microsoft Office and operational reporting systems.
• Ability to work independently in a fast-paced operational environment.
• Willingness to work on rotational shifts, including weekends and public holidays.

Confidentiality Notice

Due to the confidential nature of this position, further details regarding the customer, project, and operational equipment will be shared only with shortlisted candidates during the recruitment process.