Walk-in | Supervisor Baggage Sorting - Aviation

Soundlines Consultancy; Saudi Arabia; On-site; SAR 60,000 - 80,000; Full time

Job summary

Soundlines Consultancy is seeking an Airport Ramp Services Supervisor to oversee baggage sortation, loading/unloading, and arrival/departure operations. You will supervise teams, allocate manpower, and ensure compliance with SOPs, SLAs, and security requirements.

The role requires at least 1 year in airport baggage handling, strong English communication, weather readiness, and a valid driving license. You will coordinate with OCC, ensure accurate baggage tracking, and maintain equipment and

Qualifications

• High School Diploma or equivalent preferred.
• Minimum 1 year of experience in airport ramp services or baggage handling.
• Supervisory or team-handling experience is advantageous.
• Knowledge of BRS and baggage inventory procedures preferred.
• Good English, Arabic is a plus.
• Valid driving license required.
• Willing to work shifts, including evenings, weekends and holidays.
• Able to work in airside environment and adhere to safety regs.

Responsibilities

• Supervise and coordinate baggage sortation and handling for arrivals and departures.
• Ensure efficient loading and offloading of baggage per airline requirements and SLAs.
• Prepare ULDs and baggage carts for departure.
• Maintain accurate baggage inventory and perform BRS duties.
• Coordinate with OCC on daily manpower and workload requirements.
• Inspect GSE and report defects to maintenance.
• Ensure SOPs, security and safety standards are followed.
• Record incidents and maintain operational documentation.

Skills

Supervisory experience

Organizational skills

Multitasking

English communication

Shift planning

Team leadership

Education

High school diploma

Tools

Baggage Reconciliation System (BRS)

Ground Support Equipment (GSE) knowledge

Job description

Role & responsibilities

• Supervise and coordinate baggage sortation and handling activities for arriving and departing flights.
• Ensure efficient loading and offloading of passenger baggage from bulk, containers, pallets, carts and dollies as per airline requirements and SLAs.
• Prepare ULDs and baggage carts in the Bag Hall for departure.
• Ensure correct preparation and build-up of flights in the baggage handling area.
• Collect baggage from sorting belts/chutes and load it into the appropriate ULDs and carts.
• Perform Baggage Reconciliation System (BRS) duties and maintain accurate baggage inventory through BRS or bingo sheets.
• Ensure correct handling and segregation of passenger baggage according to flight and destination requirements.
• Handle special baggage, wheelchairs and child strollers as required.
• Ensure accountability and accurate tracking of baggage for every customer flight.
• Coordinate with the Operations Control Centre (OCC) regarding daily manpower and workforce requirements.
• Conduct shift briefings and allocate duties to team members based on operational requirements.
• Monitor employee performance, attendance, uniform, appearance and PPE compliance.
• Inspect Ground Support Equipment (GSE) and operational equipment before and after use and report defects to the Maintenance team.
• Ensure company equipment and resources are properly utilized, accounted for and returned to designated locations.
• Ensure baggage and basement areas are clean, safe and free from debris.
• Ensure all baggage handling activities comply with company SOPs, airline SLAs, airport regulations and security requirements.
• Report incidents, accidents, baggage issues and aircraft/GSE damage according to established procedures.
• Maintain accurate operational records and ensure all required documentation is properly filed.
• Ensure all services and additional services are correctly recorded in relevant Swissport operational systems.
• Maintain professional relationships with team members, management, airline customers and airport authorities.
• Ensure Airport Pass Permit and Airside Driving Permit remain valid and comply with all airside requirements.
• Perform any other operational duties assigned by management.

Preferred candidate profile

• High School Diploma or equivalent qualification preferred.
• Minimum 1 year of experience in airport ramp services, baggage handling, ground handling or a related airport operations field.
• Previous supervisory or team-handling experience in baggage/ramp operations will be an advantage.
• Good knowledge of baggage sortation, baggage loading/unloading and airport ground handling operations.
• Knowledge of Baggage Reconciliation System (BRS) and baggage inventory procedures is preferred.
• Basic knowledge of Ground Support Equipment (GSE) and its safe operation.
• Good verbal and written communication skills in English; Arabic language skills will be an advantage.
• Strong organizational, coordination and multitasking abilities.
• Ability to supervise and allocate manpower effectively during shift operations.
• Strong understanding of safety, security, SOP and airline SLA requirements.
• Ability to work effectively in a team-oriented and high-pressure airport environment.
• Must be willing to work in shifts, including evenings, weekends and public holidays.
• Must be comfortable working in different weather conditions.
• Valid driving license is required.
• Ability to work in an airside environment and comply with airport security and safety regulations.