Strategic Telecom Account Manager

Ericsson; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Ericsson is seeking an experienced Account Manager in Riyadh to strengthen engagement with a strategic customer. You will build trusted relationships across executive, management and operational levels, navigate a large organization, and translate priorities into profitable opportunities.

Join a role that coordinates internal teams, leads opportunities from engagement through closure, and maintains forecasting, governance and exceptional ethics in a global telecom setting.

Qualifications

• Bachelor’s degree in business, engineering, technology or related field, or equivalent.
• Proven account management or consultative sales in telecom/ICT/B2B.
• Ability to build relationships with stakeholders in large organizations.
• Experience managing multiple stakeholders with differing priorities.
• Track record advancing complex opportunities through long sales cycles.
• Translate customer needs into clear value propositions.
• Strong commercial and financial acumen including pricing and negotiation.
• Ownership, judgment, problem-solving and follow-through.
• Excellent communication, presentation and negotiation skills.
• Ability to influence cross-functional teams without formal authority.
• High ethics and compliance.
• Professional proficiency in Arabic and English.

Responsibilities

• Build, maintain and expand trusted relationships across the customer organization at executive, management and operational levels.
• Develop understanding of the customer’s organization, priorities and technology agenda.
• Create and maintain stakeholder maps and engagement plans across functions.
• Identify and develop business opportunities by connecting needs with Ericsson capabilities.
• Lead complex sales engagements from opportunity identification to contract closure.
• Mobilize internal stakeholders across solution domains, commercial management, finance and legal.
• Develop and execute account and opportunity plans aligned with customer priorities and growth.
• Build alignment among stakeholders with different objectives and manage sensitive situations.
• Maintain momentum across opportunities with clear actions and ownership.
• Lead commercial discussions and support profitable growth while managing risks.
• Ensure accurate forecasting, pipeline management and account governance.
• Maintain accountability for customer satisfaction and outcomes after closure.
• Strengthen Ericsson’s position as a trusted strategic partner.

Skills

Account management

Consultative selling

Stakeholder management

Cross-functional teamwork

Negotiation

Financial acumen

Communication skills

Bilingual Arabic-English

Problem solving

Ethics & compliance

Education

Bachelor's degree in business

Job description

Ericsson is seeking an experienced Account Manager in Riyadh to strengthen engagement with a strategic customer. You will build trusted relationships across executive, management and operational levels, navigate a large organization, and translate priorities into profitable opportunities.

Join a role that coordinates internal teams, leads opportunities from engagement through closure, and maintains forecasting, governance and exceptional ethics in a global telecom setting.