Strategic Account Growth Manager

NTT America, Inc.; Saudi Arabia; Sur place; SAR 180 000 - 300 000; Plein temps

Résumé du poste

NTT DATA is seeking a seasoned Global Account Manager to expand and protect a regional client portfolio. You will drive revenue and margin by aligning client needs with our IT and professional services offerings, while managing relationships with key stakeholders across markets.

In this role you will leverage Salesforce and other sales tools to forecast and pursue opportunities, aiming to exceed quotas and maximize client satisfaction and retention within assigned accounts.

Qualifications

• Bachelor's degree or equivalent in business or a sales related field.
• Seasoned experience in global partner management and sales environments.
• Experience in IT or professional services with business development focus.
• Ability to align multiple stakeholders to drive sales growth.

Responsabilités

• Manages and grows relationships to drive expansion and renewals across all solution areas within assigned regional clients.
• Builds relationships and influences stakeholders.
• Works with and through company's network of offices to deliver an excellent client experience in each relevant market.
• Realizes revenue and margin targets and maximizes sales opportunities through connecting client needs with company offerings and solutions.
• Develops and drives organization strategy with local client managers within assigned regional accounts.
• Uses engagement skills to establish account strategies with key stakeholders (focus of power, focus of receptivity, focus of dissatisfaction).
• Minimizes churn and maximizes retention in assigned accounts.
• Use company's sales tools (for example, Salesforce.com) and methodology to effectively manage the accounts, opportunities, pipelines and forecast.
• Be fully aware of and understand the International Trade Policy.
• Meets or exceeds quota targets through comprehensive account management.
• Grows the profitability, revenues and client satisfaction levels for company’s regional clients’ portfolio.
• Drives passionately for client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client.
• Generates demand by assisting clients to identify current needs (turning clients’ implied needs into explicit needs), and then effectively articulating how company can add value through services and solutions.
• Approaches the management of the account in a systematic way by identifying the strategy which will be used to develop and grow the account profitably.
• Performs vulnerability analysis of company's position in comparison to that of competitors and vendors to ensure the client’s requirement is at the heart of the proposed solution.
• Positively influences and enables financial control, governance and compliance in a region throughout area of specialization to prevent and reduce financial costs.
• Acts as first point of contact for client issues.

Connaissances

Sales acumen

Client engagement

Solution selling

Sales pursuit

Strategic account management

Formation

Bachelor's degree in business or related field

Outils

Salesforce.com

Description du poste

NTT DATA is seeking a seasoned Global Account Manager to expand and protect a regional client portfolio. You will drive revenue and margin by aligning client needs with our IT and professional services offerings, while managing relationships with key stakeholders across markets.

In this role you will leverage Salesforce and other sales tools to forecast and pursue opportunities, aiming to exceed quotas and maximize client satisfaction and retention within assigned accounts.