Store Supervisor

adidas AG; Riyadh; Sur place; SAR 60 000 - 100 000; Plein temps

Résumé du poste

Adidas in Riyadh seeks an experienced retail supervisor to lead a high-performing team and drive store performance. You will analyze sales data, elevate customer service, and ensure brand standards across all channels.

The role emphasizes coaching, visual merchandising, and omnichannel initiatives to deliver a seamless shopping experience and maximize KPIs.

Qualifications

• Minimum 18 months of work experience in sports and/or fashion retail focused on customer and commercial outcomes.
• Minimum 12 months of Supervisory/Team Leader experience.
• Intermediate numeracy and literacy and advanced verbal communication skills.

Responsabilités

• Support the Store Manager with the commercial success of the Store by analyzing sales data and making commercial decisions to increase net sales and KPIs.
• Lead the service standards CONNECT-ENGAGE-INSPIRE by example, maximizing time spent selling and guiding team members on the floor.
• Schedule team to properly serve consumers, drive sales, and execute tasks.
• Ensure the store operates with legal and financial integrity and acts as a Brand advocate for adidas.
• Drive omnichannel sales tools and digital journey in-store to provide a seamless shopping experience.
• Lead and coach the store team on all omnichannel related activities and visual merchandising standards.

Connaissances

Supervisory/Team Leader experience

Verbal communication

Numeracy

Literacy

Description du poste

KEY RESPONSIBILITIES

Support the Store Manager with the commercial success of the Store in the by - Analyzing relevant sales data and make commercials decisions to increase net sales and KPIs key performance indicators Addressing identified improvement areas in the store involving the District Manager or other Retail Back Office partners as neededLeading the service standards CONNECT-ENGAGE-INSPIRE by example maximizing the amount of time spent selling and leading team members on the sales floorScheduling team to properly serve consumers drive sales and execute tasksEnsuring the legal and financial integrity of the storeBe a Brand advocate consistently exhibiting the 3 Cs Confidence Collaboration and Creativity Ensure in-store Brand execution according to established standards and directivesEnsure all team members are trained on Foundational and Seasonal Brand and product knowledgeLead the team and improve how to connect consumers to relevant digital and omnichannel tools to provide a seamless shopping experienceLead and coach the store team on all omnichannel related sales toolsLead and coach our store team on the digital consumer journey in the storeManage all store operations in a systematic and efficient manner as per established policies and proceduresEnsure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the storeEnsure merchandise deliveries are processed on the same day they arrive and the store s entire product offer is made immediately available and easily accessible to customers on a consistent basisEnsure cash register transactions are processed quickly and accuratelyLead and implement all applicable loss prevention policies and proceduresMaintain a safe and productive shopping and working environmentComply with all operational policies and procedures and ensure the store team members also complyCoordinate team members to execute and maintain an appealing easy to shop environment for customers by executing visual merchandising and housekeeping standards Takes ownership of Store KPIs and ensures team are aware of KPIs and how they contributeActively maximizing sales and minimizing lossKeeps an up-to-date awareness of our competitorsImplements improvements to operations and processes contributing to the performance of the storeEnsure all Omni channel services are managed with operational excellenceCollaborate productively and respectfully with team membersCommunicates a desire for ongoing learning and welcomes all available opportunities to increase own and store performanceSeek coaching and learning opportunities to continually improve your performanceComplete all applicable training programs and effectively apply the learning on the jobAlways work with a team-first mindset fully respecting all colleagues and actively contribute to making your workplace an inclusive and welcoming environment for allManage the recruitment and training of store team membersEnsure all HR policies and procedures are adhered toCreate a high-performance culture by setting clear expectations analyzing performance and giving appropriate and prompt feedback including actively managing poor performanceWork with the Store Manager to identify and develop select strong performers with potential for growth along the Retail Field Career LadderComplete all applicable training programs and effectively apply the learning on the jobSeek coaching and learning opportunities to continually improve own performance

KEY RELATIONSHIPS

CustomersPeersStore ManagerDistrict ManagerVendors and Support Functions e g Visual Merchandising Facility Services etc Local Administration e g mall management

MINIMUM QUALIFICATIONS

Minimum 18 month s work experience in a sports and/or fashion customer- and commercial-focused retail environmentA minimum of 12 months of Supervisory/Team Leader experienceIntermediate numeracy and literacy and advanced verbal communication skills

ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.COURAGE: Speak up when you see an opportunity; step up when you see a need.OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.Culture Starts With People, It Starts With YouBy recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.