Sales Associate

SupportFinity™; Saudi Arabia; On-site; SAR 33,480 - 66,960; Full time

Job summary

Apparel Group in Saudi Arabia is seeking a Sales Associate who delivers exceptional customer service and retail experience to maximize store performance. You will greet customers, assist in product selection, and drive sales while maintaining brand standards and a polished appearance.

You will promote the Club Apparel Loyalty Program, handle POS transactions, update product knowledge, and ensure stock accuracy and visual merchandising alignment to company guidelines.

Qualifications

• Experience in retail sales preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Greet customers and assist them in selecting the right product.
• Convert window shoppers into buyers and promote loyalty programs.
• Follow Guest–Greet–Understand–Explain–Sell–Thank selling guidelines.
• Remain well-groomed and presentable at all times; stay knowledgeable about brands.
• Be flexible with shifts and extended hours during sales periods.
• Maintain stock, ensure visual standards are met, and operate the POS accurately.

Skills

Customer service

Greet customers

Suggestive selling

POS operation

Visual merchandising

Tools

POS system

Job description

Position Objective

• The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
• Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager

Key Responsibilities

Customer Service

• Greet the customers and assist them in selecting the right product.
• Convert the window shoppers to ultimate buyers.
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Serve Customers with the highest standards and follow the company guideline of selling ( GUEST - Greet, Understand, Explain, Sell, Thank)
• Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
• Must be presentable and well-groomed at all the times
• Flexible to work for extended hours during the Sale period
• Must possess up to date product knowledge and ensure minimal stock loss.

Merchandise

• Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
• Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
• Record the inventory inward / outward and maintain the report of the same Process
• Handle the POS (Point of Sale) / Billing Counter efficiently
• Tally money in the cash till during the beginning / end of the shifts
• Issue receipts / refunds / change to the customers correctly
• Process the payments by cash / credit cards / vouchers / automatic debits
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Must be flexible to work for varied shifts and overtime as per the business requirement
• Adhere to SOP & Loss Prevention Policies
• Maintain confidentiality of the sales figures to the outside party

About the company

Apparel Group