Store Manager - Mamas & Papas - Riyadh

Al Tayer Group; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Al Tayer Insignia in Riyadh invites a results-driven Store Manager to lead a high-performing luxury retail team across flagship outlets. You will recruit, coach and develop staff, optimize store operations and ensure outstanding customer service while safeguarding the brand image.

You will analyse sales data, coordinate stock management, plan promotions, and collaborate with Buying/Planning to maximise opportunities and exceed targets.

Qualifications

• Graduate in any discipline.
• 5–7 years experience of running a profitable retail store.

Responsibilities

• Ensure all Company policies and procedures are implemented and adhered to.
• Ensure Company Health & Safety standards are adhered to at all times.
• Minimise stock loss through the management, implementation and adherence of ATG policies and procedures.
• Analyse stock management information to maximise sales opportunities.
• Provide and analyse reports to understand performance trends and stock feedback for Buying/Planning.
• Recommend, manage or support sales promotions and brand activities to meet expectations.
• Drive sales, monitor performance and identify opportunities to exceed sales targets.
• Cultivate a culture of excellent customer service, lead by example and resolve complaints promptly.
• Prepare and implement stock takes in store with Operations.
• Monitor sales per square foot to ensure productivity within brand guidelines.
• Stay updated on market trends and competitor activity and provide feedback to the Company.
• Establish and maintain relationships with key business partners.
• Understand customer profiles and provide feedback to Marketing, Buying and Planning.
• Ensure Visual Merchandising standards are maintained within brand guidelines.

Education

Graduate in any discipline

Job description

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.

Job Description

• To manage and develop the team in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction

Responsibilities

Functional Roles and Responsibilities

• Ensure all Company policies and procedures are implemented and adhered to.
• Ensure Company Health & Safety standards are adhered to at all times.
• Minimise stock loss through the management, implementation and adherence of ATG policies and procedures.
• Analyse stock management information available to ensure sales opportunities are maximised.
• Provide and analyse reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock related feedback.
• Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties.
• Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets
• Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly.
• Prepare and implement stock takes in store in liaison with the Operations team.
• Monitor sales per square foot to ensure maximum productivity within brand and store specifications
• Keep abreast of market trends and competitor activity and provide feedback/recommendations to the Company.
• Establish and maintain effective professional relationships with key business partners.
• Understand customer profiles and ensure feedback is provided on Marketing, Buying and Planning to relevant parties
• Ensure Visual Merchandising standards are maintained within brand guidelines. Implement Company expectations of standards, maintenance and cleanliness.

People Management Roles and Responsibilities

• Provide leadership and direction to team members towards the achievement of goals and objectives
• Coach and motivate team to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles

Qualifications

Education/Certification and Continued Education

• Graduate in any discipline

Years of Experience

• 5-7 years experience of successfully running a profitable retail store