Retail Manager - Bloomingdale's - Riyadh

Al Tayer Group; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Al Tayer Group is seeking a Retail Manager for Bloomingdale's in Riyadh to oversee store operations, coach the sales team, and ensure exceptional customer service while upholding luxury brand standards and financial targets.

The role requires strong leadership, experience in profitable retail store management, and a focus on stock control, merchandising, and customer satisfaction in a high-end environment.

Qualifications

• Graduate in any discipline.

Responsibilities

• Drive sales, monitor performance and identify commercial opportunities to meet and exceed sales targets.
• Cultivate a culture of excellent customer service, leading by example and resolving customer complaints promptly.
• Minimise stock loss through the management and adherence of ATG policies and procedures.
• Ensure Visual Merchandising standards are maintained within brand guidelines and store standards.
• Monitor compliance with all Company policies, Health & Safety standards, and stock management processes.
• Analyze stock and performance data to maximise sales opportunities and provide feedback to Buying/Planning.

Education

Graduate in any discipline

Job description

Retail Manager - Bloomingdale's - Riyadh

About Us

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.

Job Description

As a Retail Manager with Bloomingdale's you will be responsible to manage and develop the team in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction

Responsibilities

Functional Roles and Responsibilities

• Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets
• Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly.
• Minimise stock loss through the management, implementation and adherence of ATG policies and procedures.
• Ensure Visual Merchandising standards are maintained within brand guidelines. Implement Company expectations of standards, maintenance and cleanliness.
• Ensure all Company policies and procedures are implemented and adhered to.
• Ensure Company Health & Safety standards are adhered to at all times.
• Monitor sales per square foot to ensure maximum productivity within brand and store specifications
• Keep abreast of market trends and competitor activity and provide feedback/recommendations to the Company.
• Analyse stock management information available to ensure sales opportunities are maximised.
• Provide and analyse reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock related feedback.
• Prepare and implement stock takes in store in liaison with the Operations team.
• Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties.
• Establish and maintain effective professional relationships with key business partners.
• Understand customer profiles and ensure feedback is provided on Marketing, Buying and Planning to relevant parties

People Management Roles and Responsibilities

• Provide leadership and direction to team members towards the achievement of goals and objectives
• Coach and motivate team to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles.

Qualifications

Education/Certification and Continued Education

• Graduate in any discipline

Years of Experience

• 5-7 years experience of successfully running a profitable retail store