Spa Receptionist

Chedi Hospitality; Medina; On-site; SAR 45,000 - 78,000; Full time

Job summary

Chedi Hospitality in Medina, Saudi Arabia, is seeking a Spa Receptionist to warmly greet guests, manage bookings, and handle inquiries at the front desk.

The role requires excellent English and Arabic communication, a service-focused attitude, and readiness to work shifts including weekends. Knowledge of spa offerings and bookings software is advantageous for delivering exceptional guest experiences.

Qualifications

• Excellent verbal and written communication in English and Arabic.
• Able to multitask professionally and calmly.
• Warm, approachable, service-focused attitude.
• Willingness to work shifts, weekends, and holidays.
• Experience in spa, hospitality or luxury service.
• Knowledge of spa treatments and wellness products.
• Additional language skills beyond Arabic and English.

Responsibilities

• Greet guests and visitors with a friendly courteous and professional attitude
• Manage spa bookings appointment schedules and guest records accurately
• Handle telephone and email inquiries regarding spa services
• Ensure the spa reception area is clean welcoming and well-presented at all times
• Process payments and issue invoices or receipts as required
• Communicate with spa therapists to ensure smooth guest transitions and scheduling
• Assist with inventory management and ordering of front-desk supplies
• Maintain a thorough knowledge of spa offerings and provide recommendations to guests
• Follow company and safety policies at all times

Skills

Bilingual English/Arabic

Multitasking

Service mindset

Shift flexibility

Booking software

Spa/hospitality experience

Spa knowledge

Additional languages

Job description

Job Responsibilities

• Greet guests and visitors with a friendly courteous and professional attitude
• Manage spa bookings appointment schedules and guest records accurately
• Handle telephone and email inquiries regarding spa services
• Ensure the spa reception area is clean welcoming and well-presented at all times
• Process payments and issue invoices or receipts as required
• Communicate with spa therapists to ensure smooth guest transitions and scheduling
• Assist with inventory management and ordering of front-desk supplies
• Maintain a thorough knowledge of spa offerings and provide recommendations to guests
• Follow company and safety policies at all times

Saudi National only, as per government regulations.

Key Qualifications & Requirements

• Excellent verbal and written communication skills in both English and Arabic.
• Ability to handle multiple tasks in a professional and calm manner.
• A warm, approachable, and service-focused attitude.
• Flexibility to work shifts, including weekends and holidays.
• Familiarity with computer systems and booking software.
• Experience working in spa, hospitality, or luxury service environments.
• Knowledge of spa treatments and wellness products.
• Additional language skills beyond Arabic and English.