Solution Consultant - Enterprise Imaging (KSA)

SupportFinity™; Saudi Arabia; On-site; SAR 180,000 - 240,000; Full time

Job summary

Hyland is seeking a Solution Consultant to design and implement software solutions for customers in healthcare and enterprise imaging. You will gather requirements, design solutions, document specifications, demonstrate capabilities, and help deploy configurations with guidance from senior team members.

You will also create training materials, support migrations to production, and coordinate with project managers to manage scope, timeline and budget.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Knowledge of scripting, system architecture or relational databases.
• Experience within Healthcare industry and Enterprise Imaging solutions.
• Able to thrive in a fast paced, deadline driven environment.
• Strong communication style appropriate to the audience.

Responsibilities

• Perform requirements analysis with client stakeholders.
• Design solutions applying best practices with guidance.
• Create documentation outlining requirements for the solution.
• Demonstrate the configured solution or prototypes.
• Configure applications and build the solution.
• Test the solution and resolve issues promptly.
• Develop training materials and conduct customer sessions.
• Plan migration to production and support during transition.
• Coordinate with technical support and upgrade plans.

Skills

Scripting knowledge

System architecture

Relational databases

Healthcare industry experience

Communication skills

Project management

Travel readiness

Education

Bachelor's degree or equivalent

Job description

Hyland |

Hyland | Posted Jan 16

Full-time

Negotiable

Unknown

Overview

The Solution Consultant is responsible for providing consulting services with the overall objective of designing and implementing software solutions for customers.

Responsibilities

• Perform requirements analysis in which information about business process and technical requirements are gathered from key client stakeholders
• Design solutions in which basic best practice knowledge is applied with minimum oversight from senior team members
• Compose and deliver documentation outlining requirements for building the solution with minimum oversight from senior team members
• Demonstrate the configured solution or prototypes of the solution
• Design and build solution, including configuring application development tools
• Test the configured solution and ensure solution is functioning as designed; resolve any issues in a timely manner
• Compose training materials and conduct training sessions for customer
• Develop plan for migration of configured solution into production environment and support customer throughout migration process
• Transition key information to the technical support team to ensure continued successful support of customer
• Define upgrade plans and execute upgrades of the software to newer versions
• Participate in infrastructure conversations to define proper system infrastructure needs based upon the customer's technology landscape with oversight from experienced team members
• Estimate design and configuration effort based on approved requirements
• Maintain awareness of project budget, scope and timeline, and effectively communicate issues with project managers and senior team members

Basic Qualifications

• Bachelor's Degree or equivalent
• Knowledge of scripting, system architecture or relational databases
• Experience within Healthcare industry and Enterprise Imaging solutions
• Able to thrive in a fast paced, deadline driven environment
• Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
• Good at investigating situations or issues to get relevant information; adept at asking probing questions to succesfully obtain quality information
• Organized and experienced at successfully multi-tasking
• Good collaboration skills, applied successfully within team as well as with other areas
• Self-motivated with the ability to manage projects to completion with oversight
• Demonstrated ability to use sound judgment and appropriately escalates issues for guidance
• Average travel requirements for this job is 30% annualized, yet unique circumstances with customers may require more travel.
• Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

About the company

Hyland