Senior Quality & Compliance Manager

Almarai - المراعي; Jeddah; On-site; SAR 180,000 - 300,000; Full time

Benefits offered by this job

Medical coverage

Discretionary bonus

Training & development

Generous leave

Job summary

Almarai invites an experienced Quality Assurance professional to lead investigations into customer complaints, food safety incidents and product quality deviations. You will drive root cause analyses and preventive actions across ingredients and finished goods, ensuring compliance with food safety standards.

Strong communication in Arabic and English is essential, with proficiency in MS Office. The role requires a bachelor’s degree in a related field and at least five years in QA within food or

Qualifications

• Bachelor’s degree in a related field (Food Science, Chemistry, Microbiology, chemical engineering).
• Minimum 5 years in Quality Assurance, preferably in Food or Bakery industries.
• Proven experience leading investigations into complaints, food safety incidents and quality deviations.
• Experience in root cause analysis and preventive actions.
• Excellent verbal and written communication in Arabic and English.
• Proficient in Microsoft Office applications.

Responsibilities

• Initiate, identify, manage and follow-up improvements triggered by complaints and non-conformances.
• Lead investigations into customer complaints and product quality deviations, documenting actions.

Skills

Root cause analysis

Investigations leadership

Bilingual Arabic/English

Education

Bachelor’s degree in Food Science, Chemistry, Microbiology, Chemical Engineering, or related field

Tools

Microsoft Office

Job description

Almarai invites an experienced Quality Assurance professional to lead investigations into customer complaints, food safety incidents and product quality deviations. You will drive root cause analyses and preventive actions across ingredients and finished goods, ensuring compliance with food safety standards.

Strong communication in Arabic and English is essential, with proficiency in MS Office. The role requires a bachelor’s degree in a related field and at least five years in QA within food or