Senior IT Transformation & Delivery Leader

Jobs for Humanity; Saudi Arabia; On-site; SAR 600,000 - 900,000; Full time

Job summary

DXC Technology is seeking a Senior Manager to lead the delivery of complex, enterprise IT services for global clients. You will own end-to-end delivery, align cross-functional teams, and drive value through modernization, cloud, security, data and application services.

You will engage with senior client stakeholders, shape roadmaps and business cases, and ensure on-time, on-budget outcomes. This is a high-visibility, client-facing leadership role in a global enterprise setting.

Qualifications

• Bachelor's degree in a relevant field is required; advanced degree preferred.
• Experience leading enterprise IT services programs and cross‑functional teams.
• Strong communication, negotiation, and executive stakeholder management skills.
• Track record of delivering on-time, on-budget outcomes across large, multi‑project programs.

Responsibilities

• Lead and coordinate multiple IT services teams across applications, infrastructure, and support to ensure aligned delivery against strategic objectives and defined SLAs.
• Manage and deliver complex programs and multi-project portfolios from initiation through closure, ensuring on-time, within-budget delivery and measurable business outcomes through standardized governance and stage gates.
• Oversee budget planning, forecasting, and financial controls for IT services, optimize spend, track variances, and provide ROI analysis to executive leadership.
• Establish and maintain strong stakeholder relationships with executive sponsors, business units, and vendors; provide transparent status updates, manage expectations, and secure alignment on priorities.
• Identify, assess, and mitigate project and operational risks; develop and implement risk response plans, control activities, and contingency measures, with regular risk dashboards.
• Mentor and develop team leaders and engineers across multiple teams; establish coaching, career development plans, and succession planning to build capability and retention.
• Lead continuous improvement across service delivery by introducing ITIL-aligned processes, optimizing incident, change, problem management, and service continuity; implement metrics to drive performance.
• Drive vendor and contract management for third-party service providers; negotiate terms, monitor performance against service levels, and manage escalations.
• Ensure compliance with security, privacy, and regulatory standards across IT services; implement control frameworks and conduct regular audits.

Skills

Cross-functional leadership

Program management

Client engagement

Strategic thinking

Communication

Risk management

Delivery lifecycle

Vendor management

Education

Bachelor's degree in a relevant field

Advanced degree preferred

Tools

PMO governance

ITIL

Cloud certifications

Job description

DXC Technology is seeking a Senior Manager to lead the delivery of complex, enterprise IT services for global clients. You will own end-to-end delivery, align cross-functional teams, and drive value through modernization, cloud, security, data and application services.

You will engage with senior client stakeholders, shape roadmaps and business cases, and ensure on-time, on-budget outcomes. This is a high-visibility, client-facing leadership role in a global enterprise setting.