Senior App Support Engineer - IIS, SQL & API

Saudi Azm; Jeddah; Vor Ort; SAR 120.000 - 160.000; Vollzeit

Zusammenfassung

Saudi Azm is seeking an Application Support professional in Jeddah with 5+ years of experience. You will troubleshoot business-critical applications, diagnose issues through log analysis, and communicate findings clearly to stakeholders.

The role requires hands-on experience with Windows Server administration, IIS configuration, and RDBMS (MS SQL/Oracle; PostgreSQL preferred), plus API troubleshooting and basic PowerShell scripting.

Qualifikationen

• Bachelor's degree in CS preferred.
• 5+ years in application support.
• Strong troubleshooting and analytical skills.
• Ability to analyze logs and identify root causes.
• Ability to handle critical issues under pressure.
• Excellent communication and customer-handling skills.
• Ability to work independently.

Aufgaben

• Troubleshoot business-critical applications and diagnose issues via log analysis.
• Investigate incidents, identify root causes, and implement fixes.
• Communicate status and findings clearly to stakeholders.
• Collaborate with cross-functional teams to resolve problems quickly.

Kenntnisse

Analytical thinking

Troubleshooting

Log analysis

Stakeholder comms

Independent work

Under pressure

Ausbildung

Bachelor's in CS

Tools

Windows Server

IIS

MS SQL

Oracle

PostgreSQL

Postman

PowerShell

Jobbeschreibung

Saudi Azm is seeking an Application Support professional in Jeddah with 5+ years of experience. You will troubleshoot business-critical applications, diagnose issues through log analysis, and communicate findings clearly to stakeholders.

The role requires hands-on experience with Windows Server administration, IIS configuration, and RDBMS (MS SQL/Oracle; PostgreSQL preferred), plus API troubleshooting and basic PowerShell scripting.