Senior Account Manager

Ismena; Riyadh; On-site; SAR 260,000 - 420,000; Full time

Job summary

iSolution is seeking aSenior Key Account Manager to develop, manage and expand strategic enterprise accounts across Saudi Arabia. The role focuses on revenue growth through iSolution’s digital transformation portfolio, including Cloud, Cybersecurity, Data & AI, Infrastructure, ERP/CRM, and more.

The successful candidate will act as a trusted advisor, drive long-term partnerships, ensure customer satisfaction, and lead complex multi-stakeholder deals with government and enterprise clients in the

Qualifications

• Bachelor’s degree or equivalent required.
• Minimum 8+ years in KAM, enterprise sales or business development in ICT/cloud/cybersecurity/digital transformation.
• Proven track record of achieving/exceeding targets with enterprise/government customers.
• Strong understanding of cloud, cybersecurity, infrastructure, data platforms, and digital transformation initiatives.

Responsibilities

• Develop and execute strategic account plans to achieve revenue, profitability, and retention targets.
• Build and maintain relationships with C-level executives and key stakeholders.
• Identify new business opportunities, cross‑selling and upselling across portfolio.
• Lead the entire sales cycle from qualification to proposal, negotiation and closure.
• Collaborate with pre-sales, delivery and partner teams to tailor solutions.
• Maintain accurate forecasts, pipeline management, and account activities in CRM.

Skills

Key account management

Enterprise sales

Business development

Consultative selling

Negotiation

Education

Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or related field

Tools

CRM systems

Sales forecasting tools

Job description

TheSeniorKeyAccount Manageris responsible for developing, managing, and expanding strategic enterprise accounts across Saudi Arabia. Theroledrives revenue growth by promoting iSolution’s digital transformation portfolio, including Cloud Solutions, Cybersecurity, Data & AI, Infrastructure, Managed Services, ERP/CRM, Integration, DevOps, and Custom Application Development. The position serves as a trusted advisor to customers, ensuring long-term partnerships, customer satisfaction, and successful business outcomes.

KeyResponsibilities

• Develop and execute strategicaccountplans to achieve revenue, profitability, and customer retention targets.
• Build and maintain strong relationships with C-level executives, decision-makers, and key stakeholders within assigned accounts.
• Identify new business opportunities, cross‑selling and upselling opportunities across iSolution’s technology and services portfolio.
• Lead the entire sales cycle, from opportunity qualification and solution positioning to proposal development, contract negotiation, and deal closure.
• Collaborate with pre-sales, technical, delivery, and partner teams to design and present tailored solutions that address customer business needs.
• Monitor customer satisfaction, proactively manage risks, and ensure successful delivery of projects and services.
• Conduct regular business reviews with customers to demonstrate value, identify growth opportunities, and strengthen strategic partnerships.
• Maintain accurate sales forecasts, pipeline management, andaccountactivities within CRM systems.
• Stay informed on industry trends, emerging technologies, and market developments to provide consultative guidance to customers.
• Represent iSolution at industry events, customer meetings, and executive engagements.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.
• 8+ years of experience in KeyAccountManagement, Enterprise Sales, or Business Development within the ICT, Cloud, Cybersecurity, or Digital Transformation sectors.
• Proven track record of achieving and exceeding sales targets with enterprise and government customers.
• Strong understanding of cloud technologies, cybersecurity solutions, infrastructure services, data platforms, and digital transformation initiatives.
• Experience managing complex sales cycles and multi-stakeholder engagements.
• Excellent relationship-building, negotiation, presentation, and communication skills.
• Strong commercial acumen and ability to develop strategicaccountgrowth plans.
• Proficiency in CRM systems and sales forecasting tools.
• Fluency in English & Arabic
• Saudi market experience and an established network within enterprise and public-sector organizations are highly desirable.

Key Competencies

• StrategicAccountManagement
• Enterprise Sales & Business Development
• Consultative Selling
• Executive Stakeholder Management
• Negotiation & Contract Management
• Customer Success & Retention
• Digital Transformation Solutions
• Revenue Growth & Pipeline Management
• Cross-Functional Collaboration