Security Supervisor

Accor; Riyadh; On-site; SAR 60,000 - 120,000; Full time

Job summary

Accor is seeking a Security Leader to supervise and guide the security team at its Riyadh property. You will oversee daily security operations, incidents, and safety protocols to protect guests and staff while coordinating with housekeeping, maintenance, and front desk teams.

The role requires 3–5 years in security with supervisory experience in hospitality or luxury environments, and strong knowledge of CCTV, access control, and alarm systems. Saudi national candidates preferred.

Qualifications

• Education: High School diploma or equivalent; further qualifications in security management or related fields are a plus.
• Experience: Minimum of 3-5 years of experience in security, with at least 2 years in a supervisory role, preferably within the hospitality or luxury industry.
• Leadership: Proven experience in leading and managing a security team, ensuring high performance and adherence to security protocols.
• Crisis management: Ability to handle security crises with professionalism and calm, leading the team effectively during emergencies.
• Security systems: Strong working knowledge of CCTV, access control systems, alarm systems, and general security procedures.
• Communication: Excellent verbal and written communication skills, with the ability to create reports and interact with guests and employees.
• Attention to detail: Detect security risks and follow up on every security concern.
• Problem solving: Analyze situations, make quick decisions, and implement solutions.
• Physical stamina: Patrol large areas and respond to security issues in demanding conditions.
• Customer service: Professional, approachable demeanor when interacting with guests and staff.
• Technology: Proficient in security technologies and basic office software.

Responsibilities

• Supervise and lead the security team ensuring all security personnel are well-trained follow procedures and perform their duties to the highest standard
• Oversee the daily operations of security systems including surveillance access control and alarm systems to ensure the safety and security of the property
• Respond quickly and effectively to security incidents emergencies or disturbances Investigate and document incidents preparing reports and taking appropriate follow-up action
• Monitor CCTV systems alarm systems and conduct regular patrols to detect any potential security risks or breaches
• Maintain a visible presence on the property to ensure the safety and well-being of guests and staff Provide assistance and guidance to both employees and guests when needed
• Lead emergency response procedures during evacuations first-aid events and fire drills ensuring that all staff and guests adhere to safety protocols
• Provide on-the-job training and guidance to security personnel to ensure they remain updated on procedures emergency protocols and best security practices
• Maintain accurate logs of all security-related incidents suspicious activities and accidents and prepare regular reports for management
• Work closely with other departments such as housekeeping maintenance and front desk to ensure the security of all areas particularly high-risk zones and special events
• Ensure that all security systems CCTV access control alarms are functioning properly and report any malfunctions to the appropriate department for repair
• Ensure the property complies with all relevant local security laws and regulations company policies and industry best practices

Skills

Security leadership

Team supervision

Crisis management

Communication skills

Education

High School diploma or equivalent

Security management qualifications a plus

Tools

CCTV systems

Access control systems

Alarm systems

Job description

strong Team Leadership strong

Supervise and lead the security team ensuring all security personnel are well-trained follow procedures and perform their duties to the highest standard

strong Security Operations strong

Oversee the daily operations of security systems including surveillance access control and alarm systems to ensure the safety and security of the property

strong Incident Management strong

Respond quickly and effectively to security incidents emergencies or disturbances Investigate and document incidents preparing reports and taking appropriate follow-up action

strong Monitoring amp Surveillance strong

Monitor CCTV systems alarm systems and conduct regular patrols to detect any potential security risks or breaches

strong Guest and Staff Safety strong

Maintain a visible presence on the property to ensure the safety and well-being of guests and staff Provide assistance and guidance to both employees and guests when needed

strong Emergency Response strong

Lead emergency response procedures during evacuations first-aid events and fire drills ensuring that all staff and guests adhere to safety protocols

strong Training amp Development strong

Provide on-the-job training and guidance to security personnel to ensure they remain updated on procedures emergency protocols and best security practices

strong Incident Reporting strong

Maintain accurate logs of all security-related incidents suspicious activities and accidents and prepare regular reports for management

strong Collaboration with Departments strong

Work closely with other departments such as housekeeping maintenance and front desk to ensure the security of all areas particularly high-risk zones and special events

strong Security Systems Maintenance strong

Ensure that all security systems CCTV access control alarms are functioning properly and report any malfunctions to the appropriate department for repair

strong Compliance with Security Procedures strong

Ensure the property complies with all relevant local security laws and regulations company policies and industry best practices

Qualifications Saudi National Mandatory

Education: High School diploma or equivalent; further qualifications in security management or related fields are a plus. Experience: Minimum of 3-5 years of experience in security, with at least 2 years in a supervisory role, preferably within the hospitality or luxury industry. Leadership Skills: Proven experience in leading and managing a security team, ensuring high performance and adherence to security protocols. Crisis Management: Ability to handle security crises with professionalism and calm, leading the team effectively during emergencies. Knowledge of Security Systems: Strong working knowledge of CCTV, access control systems, alarm systems, and general security procedures. Communication Skills: Excellent verbal and written communication skills, with the ability to create reports, communicate effectively with team members, and interact with guests and employees. Attention to Detail: A sharp eye for detecting security risks and potential hazards, along with a strong focus on following up on every security concern. Problem-Solving Skills: Excellent ability to analyze security situations, make quick decisions, and implement effective solutions. Physical Stamina: Ability to remain active, patrol large areas, and respond to security issues in physically demanding conditions. Customer Service Orientation: A professional, approachable, and courteous demeanor when interacting with guests and staff. Technology Proficiency: Competent in the use of security technologies and basic office software (Word, Excel, etc.).