Security Supervisor

Sofitel; Riyadh Region; On-site; SAR 167,000 - 279,000; Full time

Job summary

Sofitel Riyadh Hotel & Convention Center is seeking a Security Supervisor to lead the hotel security team and oversee daily operations, ensuring the safety of guests and staff.

You will monitor CCTV and alarm systems, respond to incidents, and coordinate with other departments to maintain a secure environment in a luxury hospitality setting.

Qualifications

• Saudi National Mandatory.
• Education: High School diploma or equivalent; further qualifications in security management or related fields are a plus.
• Experience: 3-5 years in security, with at least 2 years in a supervisory role, preferably in hospitality or luxury.
• Leadership: ability to lead a security team with high performance and adherence to protocols.
• Knowledge of Security Systems: CCTV, access control, alarms, and general security procedures.

Responsibilities

• Lead and supervise the hotel security team, ensuring training and procedures are followed.
• Oversee daily security operations: surveillance, access control, alarm systems for safety of property.
• Respond quickly to incidents; investigate, document, report, and take action.
• Monitor CCTV and alarm systems; conduct regular patrols to detect risks.
• Maintain visible presence to ensure guest and staff safety and assist when needed.
• Lead emergency response during evacuations, drills, and first-aid events.
• Provide on-the-job training and guidance for security personnel on procedures.
• Maintain logs of security incidents and prepare management reports.
• Collaborate with housekeeping, maintenance, and front desk to ensure security of all areas.
• Ensure security systems function properly and report malfunctions for repair.
• Ensure compliance with local security laws, company policies, and industry best practices.

Skills

Team Leadership

Crisis Management

Security Systems

Patrol & Surveillance

Communication Skills

Attention to Detail

Problem Solving

Customer Service

Tech Proficiency

Education

High School Diploma

Security Management qualification (a plus)

Job description

Company Description

\"Why work for Accor?\"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth

The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

Job Description

• Team Leadership: Supervise and lead the security team, ensuring all security personnel are well-trained, follow procedures, and perform their duties to the highest standard.


• Security Operations: Oversee the daily operations of security systems, including surveillance, access control, and alarm systems, to ensure the safety and security of the property.


• Incident Management: Respond quickly and effectively to security incidents, emergencies, or disturbances. Investigate and document incidents, preparing reports and taking appropriate follow-up action.


• Monitoring & Surveillance: Monitor CCTV systems, alarm systems, and conduct regular patrols to detect any potential security risks or breaches.


• Guest and Staff Safety: Maintain a visible presence on the property to ensure the safety and well-being of guests and staff. Provide assistance and guidance to both employees and guests when needed.


• Emergency Response: Lead emergency response procedures during evacuations, first-aid events, and fire drills, ensuring that all staff and guests adhere to safety protocols.


• Training & Development: Provide on-the-job training and guidance to security personnel to ensure they remain updated on procedures, emergency protocols, and best security practices.


• Incident Reporting: Maintain accurate logs of all security-related incidents, suspicious activities, and accidents, and prepare regular reports for management.


• Collaboration with Departments: Work closely with other departments such as housekeeping, maintenance, and front desk to ensure the security of all areas, particularly high-risk zones and special events.


• Security Systems Maintenance: Ensure that all security systems (CCTV, access control, alarms) are functioning properly, and report any malfunctions to the appropriate department for repair.


• Compliance with Security Procedures: Ensure the property complies with all relevant local security laws and regulations, company policies, and industry best practices.

Qualifications

• Saudi National Mandatory


• Education: High School diploma or equivalent; further qualifications in security management or related fields are a plus.


• Experience: Minimum of 3-5 years of experience in security, with at least 2 years in a supervisory role, preferably within the hospitality or luxury industry.


• Leadership Skills: Proven experience in leading and managing a security team, ensuring high performance and adherence to security protocols.


• Crisis Management: Ability to handle security crises with professionalism and calm, leading the team effectively during emergencies.


• Knowledge of Security Systems: Strong working knowledge of CCTV, access control systems, alarm systems, and general security procedures.


• Communication Skills: Excellent verbal and written communication skills, with the ability to create reports, communicate effectively with team members, and interact with guests and employees.


• Attention to Detail: A sharp eye for detecting security risks and potential hazards, along with a strong focus on following up on every security concern.


• Problem-Solving Skills: Excellent ability to analyze security situations, make quick decisions, and implement effective solutions.


• Physical Stamina: Ability to remain active, patrol large areas, and respond to security issues in physically demanding conditions.


• Customer Service Orientation: A professional, approachable, and courteous demeanor when interacting with guests and staff.


• Technology Proficiency: Competent in the use of security technologies and basic office software (Word, Excel, etc.).