Security Officer

AccorHotel; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A prestigious hotel is seeking an experienced Security Officer to ensure the smooth operation of its Security Department. The successful candidate will manage emergency situations, prevent theft, and maintain property safety. Key qualifications include experience in a five-star setting, knowledge of fire prevention and first aid, and strong interpersonal skills. This role offers a dynamic environment where attention to detail and customer care are paramount to ensure the safety and satisfaction of guests and staff.

Qualifications

• Experience as a Security Officer in a five-star environment.
• Fire prevention and first aid knowledge.
• Personable personality with quick learning ability.
• Team player with exceptional communication skills.
• Ability to work under pressure with attention to detail.

Responsibilities

• Ensure smooth operation of the Security Department according to hotel policies.
• Prevent theft and damage to property.
• Respond promptly to alarms and emergencies.
• Maintain the security office and update security records.
• Train and brief colleagues on hotel security procedures.

Skills

Interpersonal skills

Communication skills

Attention to detail

Customer care skills

Job description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

Job Description

As a Security Officer, you will be responsible to ensure the smooth and efficient operation of the Security Department and that all related Fire, Emergency and Health & Safety procedures are adhered to, throughout the hotel, in accordance with Company Policies and Procedures. You will also maximize prevention of crime and help minimizing financial loss and ensure the protection of the Sofitel Riyadh Heartists and Guests.

Main Duties:

• To work within the parameters of the security manual and the hotels policy and procedures.
• To prevent theft and damage to the property of guest, staff and the company.
• To respond to all alarms and act as directed in respect of any emergency situation
• Assist Security Officers and Security Manager at various functions.
• Assist guests and staff members to evacuate the building at the time of emergencies, ensuring that panic is minimized and control maintained.
• To maintain the security office, update the security records, deal with incidents, and deal with all persons entering via the staff entrance.
• To report and investigate all thefts and criminal offences.
• To constantly strive for consistent bag checks and contractors ID card checks on a daily basis.
• To maximize prevention of crime through regular presence in all areas of the hotel.
• To ensure all colleagues have a sound knowledge of Hotel Security procedures and are fully briefed on the importance of Security Awareness.
• To assist in the building of an efficient team of Ambassadors by taking an active interest in their welfare, safety, training and development.
• To ensure that all Heartists have a complete understanding of, and adhere to the Hotel's Policy and Procedures

Qualifications

• Experienced as a Security Officer in a five-star environment.
• Fire prevention and first aid knowledge.
• A quick learner with a personable personality.
• Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
• Excellent communication skills both verbally and written.
• Strong customer care skills and ability to work under pressure, with excellent attention to detail
• A high standard of personal presentation with confident, professional and welcoming personality