Security & Loss Prevention Supervisor

noon; Riyadh; On-site; SAR 90,000 - 130,000; Full time

Job summary

Noon is seeking a Security & Loss Prevention professional in Riyadh to safeguard sites, manage CCTV operations, and coordinate with internal teams. You will lead risk assessments, drive incident investigations, and ensure SLAs are met across facilities.

You will collaborate with executives and cross-functional partners to implement preventive controls, audit security compliance, and optimize loss prevention practices aligned with Noon’s growth in the Middle East.

Qualifications

• Bachelor's degree in logistics or related field.
• Minimum 5 years of e-commerce experience in a related role.
• Strong analytical skills and business acumen.
• Excellent interpersonal and communication abilities.
• Ability to coordinate with multiple stakeholders across functions.
• Experience developing project and program work plans.

Responsibilities

• Understand and articulate the vision and values of the SLP department and the business.
• Manage physical security of sites and monitor CCTV systems.
• Handle SLP JIRA requests for CCTV and ensure SLA adherence.
• Facilitate security screening for all entrants and exits.
• Perform risk assessments and develop action plans for stakeholders.
• Conduct security compliance audits to uphold standards.
• Escalate critical incidents to partners and leadership teams.
• Build relationships and drive closure of recommendations with internal customers.
• Investigate losses, identify root causes, and report findings.
• Lead interviews for policy violations and coordinate data collection from sites.
• Drive preventive process changes to reduce shrink and incidents.
• Manage security vendors and train guards on SLP processes.
• Oversee maintenance of devices and access controls; coordinate with authorities.

Skills

Security management

Stakeholder management

Analytical skills

Data analysis

Education

Bachelor’s Degree in Logistics or Supply Chain Management

Job description

noon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering regional talent and businesses to meet the full range of consumers' online needs.

noon operates without boundaries; we are aggressively and voraciously ambitious. Starting in 2017 with noon.com, the region’s homegrown e-commerce platform and leading online shopping destination, noon is now a digital ecosystem of products and services

We are creating the Middle East’s local digital champion and are looking for world-class talent to join our team.

What you’ll do:

• Ensure that you understand, align performance and actions with, and can clearly articulate the vision and values of the S&LP department and the business. Flexible to work weekends and/or overnight shifts as necessary.
• Manage physical security of sites through guarding service & monitor optimum functioning of electronic surveillance devices.
• Manage the SLP JIRA requests for CCTV to make sure that the agreed SLA is being adhered to.
• Facilitate security screening process of all people entering and exiting the facility.
• Complete ad-hoc and batch badge requests within allotted SLA. Assigning access to individuals and/or groups with proper approval.
• Perform risk assessments of the site & operations and give recommendations and action plans to the relevant stakeholders whilst reporting these to the S&LP manager.
• Conduct Security Compliance audits helping to ensure physical standards are in place.
• Escalate all critical incidents to business partners (SLP leadership, Operations, HR, Legal, Safety, etc.)
• Build effective working relationships within the team & manage stakeholders to drive closure of recommendations and management action plans. Effectively partnering with internal customers in evaluating current and future security service’s processes and initiatives
• Conduct preliminary analysis and subsequent investigation of losses both internal & external
• Conduct detailed investigations within the policy framework, identify root cause & write a report, develop management action plan for process formulation/ compliance/ improvement.
• Conduct interviews when any cases of policy violations arise, including internal and external theft, reporting investigation results.
• Effectively use resources for data, CCTV and other surveillance, for purposes of loss analysis and investigations.
• Drive corrective and preventive process changes that could impact shrink reduction and incidents positively. Identifying, promoting, and implementing best security practices in a designated FC’s and coordinating data collection from multiple FC’s.
• Effectively manage security services vendors for SLA adherence and conduct training for security guards on S&LP processes.
• Manage preventative maintenance of physical devices and train staff on emergency response
• Manage and maintain access controls and security tools (keys, asset stickers/tags, lost & found, CCTV, metal detectors, turnstiles, radios etc.)
• Coordinate with Government agencies at site level as well as the regulatory authorities for all security related equipment and subjects, (e.g. SIRA, SIA etc.)
• Act as point of contact for law enforcement authorities. Also, for emergency or critical circumstances.

What you’ll need:

• Bachelor’s Degree in Logistics or Supply Chain Management or a similar role
• Minimum 5 years of experience in E-commerce in a related field
• Strong experience in working as a business partner in delivering better decision support and enabling strategic initiatives which help to improve organization financial performance.
• Excellent analytical skills as well as strong business acumen.
• Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.
• Develop project & program work plan and ensure compliance with relevant
• Stakeholders.
• Recruit, lead and build a high-performance Project and Program team with ongoing performance reviews.
• Demonstrated ability to work in a multicultural environment and establish harmonious and effective working relationships both within and outside the organization.
• Promote efficient and effective logistics & supply chain management & processes.
• Analytical ability (e.g., pivot tables, lookup functions) to gather and interpret data to further develop, recommend and implement solutions

Who will excel?

We’re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We’re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance.

Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work.

Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.