SAP SuccessFactors PMGM Consultant – Production Support

Enterprise Tech Client; Riyadh; On-site; SAR 300,000 - 520,000; Full time

Job summary

Enterprise Tech Client in Riyadh seeks an experienced SAP SuccessFactors PMGM Consultant to support production operations and continuous improvement in a large enterprise environment. The role emphasizes L2/L3 production support and incident management, with hands-on configuration of PMGM components for live environments.

The ideal candidate has 6+ years of SAP SuccessFactors experience, certification, and fluency in Arabic and English, with AMS exposure and ITIL familiarity.

Qualifications

• 6+ years of SAP SuccessFactors experience.
• Mandatory SAP SuccessFactors PMGM Certification.
• Fluent in Arabic and English.
• Strong L2/L3 production support and incident management.
• Hands-on configuration of Performance Forms, Goal Plans, Route Maps, Rating Scales and Calibration.
• Experience with Continuous Performance Management (CPM), Role-Based Permissions (RBP) and Business Rules.
• Strong understanding of ITIL processes and SLA management.
• Experience supporting enterprise-level HR and talent management environments.

Responsibilities

• Provide production support and incident management for SAP SuccessFactors PMGM.
• Contribute to operations and continuous improvement in a large enterprise environment.
• Support live environments and troubleshoot complex issues.
• Deliver ongoing enhancements in an AMS context.

Skills

SAP SuccessFactors

PMGM

Production support

Incident management

Performance forms

Goal plans

Route maps

Calibration

RBP permissions

CPM

ITIL

AMS experience

Education

SAP SuccessFactors Certification

Tools

SAP SuccessFactors AMS

Job description

Enterprise Tech Client in Riyadh seeks an experienced SAP SuccessFactors PMGM Consultant to support production operations and continuous improvement in a large enterprise environment. The role emphasizes L2/L3 production support and incident management, with hands-on configuration of PMGM components for live environments.

The ideal candidate has 6+ years of SAP SuccessFactors experience, certification, and fluency in Arabic and English, with AMS exposure and ITIL familiarity.