Sales & Service Expert — Customer Experience Leader

Apple Inc.; Saudi Arabia; On-site; SAR 67,000 - 112,000; Full time

Job summary

Apple Inc. in Saudi Arabia seeks an Expert in Apple Retail to deliver an exceptional customer experience, drive sales, and educate customers on Apple products and services.

You will understand customer needs, present solutions, and help buyers choose the best purchase options while maintaining store standards. You will mentor teammates, stay up-to-date with Apple offerings, and contribute to an inclusive, high-performing store environment.

Qualifications

• Experience in retail or sales.
• Proven customer service skills.
• Proficient in the local language, written and spoken.

Responsibilities

• Demonstrate and sustain top-performing sales and service to Apple customers by understanding needs, presenting products and services, and educating customers on purchase options.
• Support peers by sharing knowledge about Apple products and services and assist in ownership opportunities.
• Maintain accuracy and follow guidance; provide customer service across store areas; contribute to an inclusive environment and Apple’s values.

Skills

Retail sales experience

Customer service

Local language proficient

Job description

Apple Inc. in Saudi Arabia seeks an Expert in Apple Retail to deliver an exceptional customer experience, drive sales, and educate customers on Apple products and services.

You will understand customer needs, present solutions, and help buyers choose the best purchase options while maintaining store standards. You will mentor teammates, stay up-to-date with Apple offerings, and contribute to an inclusive, high-performing store environment.