Sales Manager (Saudis only)

Kempinski Hotels; Al Khobar; On-site; SAR 180,000 - 260,000; Full time

Job summary

Kempinski Hotels SA in Al Khobar, Saudi Arabia, is seeking a Sales & Marketing professional to optimise revenues by managing an assigned account base and prospecting new clients across markets. The role focuses on driving performance against revenue targets and expanding market share through strategic contracting and thoughtful account management.

You will conduct site inspections, attend trade shows, and collaborate with the Director of Sales to define annual action plans and budgets.

Responsibilities

• Key account management on an assigned base or geographic area to maximize revenue and market share.
• Prospect new accounts across assigned markets.
• Manage all segments of assigned geographical markets, including European markets.
• Conduct site inspections.
• Adhere to Corporate SOPs.
• Follow up tentative bookings in assigned markets.
• Maintain detailed knowledge of competitor set and hotel services.
• Ensure timely contracting from the client base.
• SMART contracting to optimize yield during annual rate negotiations.
• Attend trade shows, sales blitzes, and workshops in assigned markets.
• Assist Directors of Sales with annual sales action plan and budget preparation.
• Execute sales actions within set cost budgets.
• Document all sales actions in SFA (S&C) and update OPERA contact database.
• Cross-sell other Kempinski Hotels.
• Understand and follow the Company's Sales Vision.
• Participate in Duty Manager rota.
• Adhere to Employees Handbook rules and hotel safety policies.
• Report hazards promptly.
• Additional responsibilities may be added as needed.

Job description

Description

Responsible for achieving hotel targets by optimising revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.

Department: Sales & Marketing

Location: Saudi Arabia - Al Khobar

Key Responsibilities

• Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
• Responsible for prospecting new accounts.
• Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
• Conduct site inspections.
• Adhere to the Corporate SOP’s.
• Follow up of tentative bookings in the assigned markets.
• Detailed knowledge of competitor set.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
• Responsible for timely contracting from the client base responsible for.
• SMART contracting to ensure optimum yielding during annual rate negotiations.
• Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
• Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.
• Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
• Execute sales actions within set cost budget structure.
• Document all sales actions in SFA (S&C).
• Update OPERA contact database at all times.
• Cross sell other Kempinski Hotels.
• Understand, and follow the Company Sales Vision.
• Participation in Duty Manager rota.
• Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
• Ensure that all potential and real hazards are reported and rectified immediately.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.