Sales Manager (Saudis only)

Kempinski Hotels; Saudi Arabia; On-site; SAR 60,000 - 90,000; Full time

Job summary

Kempinski Hotels in Saudi Arabia (Al Khobar) seeks a results-driven sales professional to manage key accounts and expand the client base. You will optimize revenues through strategic account management, prospecting new clients, and coordinating with the Director of Sales & Marketing on annual plans.

You will conduct site inspections, maintain up-to-date client data in OPERA, and ensure contracts are executed efficiently. Cross-selling across Kempinski properties is encouraged in the role.

Qualifications

• Experience in key account management and driving revenue growth.
• Proven ability to prospect and convert new accounts.
• Strong understanding of sales planning and negotiations.
• Knowledge of hotel services and market dynamics.

Responsibilities

• Manage key accounts to maximize revenue and achieve personal targets.
• Prospect new accounts and explore opportunities in assigned markets.
• Handle all segments within assigned geographical markets, including Europe.
• Conduct site inspections and follow up tentative bookings.
• Adhere to Corporate SOPs and company policies.
• Record sales actions in SFA (S&C) and maintain OPERA contacts.
• Cross-sell other Kempinski Hotels and contribute to annual sales action plans.
• Assist Sales leadership with budget preparation and forecasts.

Skills

Key account management

Prospecting new accounts

Sales planning

Contract negotiations

Market knowledge

Tools

SFA (S&C)

OPERA

Job description

Department: Sales & Marketing

Location: Saudi Arabia - Al Khobar

Description

Responsible for achieving hotel targets by optimising revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.

Key Responsibilities

MAIN RESPONSIBILITIES:

• Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
• Responsible for prospecting new accounts.
• Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
• Conduct site inspections.
• Adhere to the Corporate SOP's.
• Follow up of tentative bookings in the assigned markets.
• Detailed knowledge of competitor set.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
• Responsible for timely contracting from the client base responsible for.
• SMART contracting to ensure optimum yielding during annual rate negotiations.
• Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
• Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.
• Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
• Execute sales actions within set cost budget structure.
• Document all sales actions in SFA (S&C).
• Update OPERA contact database at all times.
• Cross sell other Kempinski Hotels.
• Understand, and follow the Company Sales Vision.
• Participation in Duty Manager rota.
• Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel's policy on Fire, Hygiene, Health & Safety.
• Ensure that all potential and real hazards are reported and rectified immediately.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.