Sales & Key Account Manager

Tuwaiq Casting & Forging Company; Dammam; On-site; SAR 180,000 - 290,000; Full time

Job summary

Tuwaiq Casting & Forging Company is seeking a commercially driven Sales & Key Account Manager to join the Commercial Department in Dammam. Reporting to the Sales & Key Account Director, you will drive sales growth, manage major client relationships, and identify new market opportunities in local and international markets.

This role requires strong technical knowledge, excellent communication, and leadership to coordinate with sales operations, finance, and technical teams.

Qualifications

• Bachelor’s degree in a related engineering field is required.
• MBA is advantageous.
• Experience in heavy industry preferred.
• Strong technical understanding of drawings and manufacturing processes.
• Fluency in English; Arabic is a plus.

Responsibilities

• Develop and execute a sales strategy to meet and exceed revenue targets.
• Manage and grow key customer accounts, ensuring high levels of customer satisfaction and repeat business.
• Identify and develop new business opportunities in local and international markets.
• Monitor market trends, pricing strategies, and competitor activities to enhance sales planning.
• Maintain accurate records of sales activities, pipeline opportunities, and customer interactions using the CRM system.
• Collaborate with sales operations, finance, and technical teams to ensure consistent positioning within the market.
• Participate in industry trade shows, exhibitions, and client visits to promote company capabilities.
• Lead the contract negotiation process and ensure adherence to commercial terms and delivery timelines.
• Provide sales forecasts and performance reports to senior management.
• Ensure all sales activities are aligned with internal processes and quality standards.

Skills

Sales strategy

Key account management

Business development

CRM management

Negotiation

Client relationship

English proficiency

Education

Bachelor's degree in Mechanical Engineering

MBA

Tools

Salesforce

ERP systems

Job description

Description

Tuwaiq Casting & Forging is seeking a commercially driven and technically knowledgeable Sales & Key Account Manager to join the Commercial Department. Reporting to the Sales & Key Account Director, this role is responsible for driving sales growth, managing client relationships, and identifying new market opportunities. The position requires strong technical knowledge, commercial acumen, and people leadership skills.

Key Responsibilities

• Develop and execute a sales strategy to meet and exceed revenue targets
• Manage and grow key customer accounts, ensuring high levels of customer satisfaction and repeat business
• Identify and develop new business opportunities in local and international markets
• Monitor market trends, pricing strategies, and competitor activities to enhance sales planning
• Maintain accurate records of sales activities, pipeline opportunities, and customer interactions using the CRM system
• Collaborate with sales operations, finance, and technical teams to ensure consistent positioning within the market
• Participate in industry trade shows, exhibitions, and client visits to promote company capabilities
• Lead the contract negotiation process and ensure adherence to commercial terms and delivery timelines
• Provide sales forecasts and performance reports to senior management
• Ensure all sales activities are aligned with internal processes and quality standards.
  
  

Requirements

Education

• Bachelor's degree in Mechanical Engineering, Metallurgy, Industrial Engineering, or a related field
• MBA is an advantage.
  
  

Experience

• Minimum 5–8 years of sales experience in heavy industry, ideally within the casting and forging sector
• Proven track record in business development and key account management.
  
  

Technical Competencies

• Strong understanding of technical drawings, materials specifications, and manufacturing processes
• Familiarity with ERP and CRM systems, including Salesforce.
  
  

Behavioral Competencies

• Excellent communication, negotiation, and interpersonal skills
• Proficiency in English; Arabic is an advantage.